•Leading, defining, and driving the customer experience for global external and internal users of AWS Marketplace, Amazon Partner Network (APN), and other Amazon/AWS services.
•AWS-certified Speaker: AWS Console Conference
•Led multiple external design workshops and spoke at large-scale conference with top AWS buyers, sellers, and partners (Singapore, Sydney, London)
•Re-envisioning the Marketplace experience and executing the next wave of innovation through user-validated solutions and end-to-end design workflows.
•Conducted large-scale design thinking workshops with AWS partners, sellers, and buyers.
•Launched UX impacting millions of AWS users and partners, multiple tier 1 launches announced at our global public conference - AWS re:Invent ‘22, ‘23, ‘24, and ‘25.