# Riyaz Ahmed > Driving Voice AI Innovation @ WhatsApp | Meta | Salesforce Location: San Francisco Bay Area, United States Profile: https://flows.cv/riyaz Greetings! I'm Riyaz, a passionate and committed software engineer with over a decade of diverse experience in product companies. My expertise spans various areas in the field of software engineering, including: - Software Development: Proficient in designing, developing, and deploying software solutions for a wide range of applications. - Programming: Skilled in multiple programming languages such as Java, Python, and JavaScript, enabling me to tackle various development challenges. - Agile Methodologies,Web Development, Micro services, Web Services I specialize in building robust distributed systems for large-scale applications, ensuring optimal performance and exceptional user experiences. I thrive on embracing new challenges and excel in diverse environments, consistently delivering on goals throughout my career. My objective is to construct efficient and user-friendly systems using iterative approaches and state-of-the-art technologies, bringing my expertise in Product Development and Test Automation across various domains. ## Work Experience ### Software Engineer @ WhatsApp Jan 2024 – Present | Menlo Park, CA I played a pivotal role in transforming the audio experience for WhatsApp Calling, impacting billions of users globally. • Led the Real-time Audio Experience initiative for WhatsApp Calling, launching Voice AI features that enhanced call quality and user experience for 3.5 billion users across platforms. • Achieved a 700 ms reduction in initial connection latency, optimizing driver startup with advanced techniques. ### Software Engineer @ Meta Jan 2024 – Jan 2024 | Menlo Park, CA • Designed and implemented a comprehensive framework for unconsented data cleanup across all Meta applications, significantly enhancing data protection. • Optimized query performance for large-scale Hive deletions, achieving up to 80% faster execution times and substantial resource savings. • Led the automation of legacy API asset discovery, attaining 98% coverage and reducing processing time by over 80% across multiple domains. ### Lead Software Engineer @ Salesforce Jan 2020 – Jan 2024 | 149 Whelan Ct, Mountain View California 94043 Played a key role in building the Data Cloud at Salesforce, enabling powerful data-driven solutions. Architected and led the development of a cutting-edge Data Platform (CDP) for a Real-Time CRM solution. Utilized advanced technologies to seamlessly process and analyze billions of profiles and events from diverse data sources, revolutionizing the CRM landscape. Designed and implemented a robust Data Streams ingestion pipeline for real-time customer view creation. Optimized CDP services, resulting in substantial cost savings in serving customers. Led team expansion, mentoring engineers in Salesforce and product development. ### Senior Software Engineer @ Salesforce Jan 2018 – Jan 2020 | San Francisco Bay Area Design and development of the sync engine for Einstein Activity Capture, ensuring real-time data synchronization between Salesforce and email/calendar applications. Scaled calendar events flow , improving user onboarding and event synchronization. Implemented an automation framework that reduced release cycle time by 50%, improving productivity and identifying pipeline failures. ### Senior Software Engineer @ MobileIron Jan 2015 – Jan 2018 | Mountain View, California As an individual contributor, I spearheaded the design and development of a Unified Endpoint Management (UEM) console, enabling comprehensive device management and data protection for mobile devices. Implemented a component-based LDAP Framework, reducing engineering effort by 60% and optimizing development of Cloud and on-premise solutions. Spearheaded automation framework development, ensuring high-quality Security endpoint products on MI Cloud and enhancing efficiency and reliability. ### Senior Software Engineer @ Intel Corporation Jan 2013 – Jan 2015 Founding member of the team, played a crucial role in bringing the McAfee Real-Time project from inception to successful launch (zero to 1) and was instrumental in scaling it from 2 to 6 members. Revamped and optimized the ePolicy Orchestrator (ePO), an endpoint security management platform, achieving a 40% reduction in complexity and significantly improving performance. Streamlined the codebase and implemented optimized algorithms, enhancing ePO's efficiency and responsiveness to deliver notable performance improvements. ### Software Engineer @ JDA Software Jan 2008 – Jan 2012 ### Intern @ Motorola Jan 2006 – Jan 2006 Designed and implemented an application that would implement Voice over Internet Protocol over a peer to peer network using SIP (session Initialization Protocol) messaging. Implemented a Distributed Hashing Table based on IETF draft Peer to peer approach to SIP registration and resource location, which helped in suggesting various changes to the draft ### Intern @ Novell Jan 2005 – Jan 2005 GNOME (GNU Network Object Model Environment), An open source group ware desktop environment, a graphical user interface that runs on top of Linux. Fixed and suggested UI enhancements by having a development environment setup. ## Education ### Masters in Software Engineering PSG College of Technology ### Advanced Software Engineering Immersive Program Hack Reactor ### Higher Secondary Lisieux ## Contact & Social - LinkedIn: https://linkedin.com/in/riyaz-ahmed --- Source: https://flows.cv/riyaz JSON Resume: https://flows.cv/riyaz/resume.json Last updated: 2026-04-11