Experience
2023 — Now
New Public is a Non Profit founded by Eli Pariser (The Filter Bubble, MoveOn) focussed on building healthier online spaces.
Public Service Incubator (PSI) is a partnership with an international consortium of public broadcasters to build a publicly governed online social platform the serves the public good and fosters understanding across divides.
* Was the founding engineer of PSI and built much of the platform
* Designed and implemented a modular platform that lets partners experiment with new features safely while keeping the core maintainable.
* Mentored 16 partner developers so they could successfully extend the product independently.
* Recruited 3 engineers to grow New Public's team
* Helped run live pilots with thousands of participants across multiple countries.
2022 — 2023
2022 — 2023
Sunnyvale, California, United States
After Covid eased, I returned full-time with two co-founders to pursue pro-social online spaces.
* Built a new new pro-social online platform and multiple variants (React Native, Node.js, Firebase) across mobile and web
* Ran live pilots with hundred of participants, including a partnership with the Forward Party
* Bootstrapped by design - we did not seek venture funding to preserve mission alignment
2020 — 2022
2020 — 2022
Sunnyvale, California, United States
Full time parent during COVID school closures (homeschooling and childcare).
2018 — 2020
2018 — 2020
Sunnyvale, California, United States
Incubated pro-social alternatives to mainstream social products. Led product, design, and research.
* Built and tested 20+ prototypes (React Native, Node.js, Firebase) across mobile & web.
* Recruited 500+ people for pilots, ran interviews and usability studies to refine the thesis
* Partnered with Braver Angels and other groups to run real world pilots
* Developed a reusable platform that become the foundation for New Public's Public Service Incubator
2017 — 2018
2017 — 2018
Menlo Park, California
I joined Facebook in the aftermath of the 2016 election to help them work out how to deal with misinformation and polarization.
* Recruited by notable early employee Kang-Xing (KX) Jin, who had seen my Dispute Finder work at Intel Research
* Defined a new metric for misinformation prevalence that avoided concerns of being "an arbiter of truth" by thinking instead about whether content was broadly trusted.
* Led diagnostics on how low-quality/violative content enters people’s feeds (reshares, recommendations, groups, comments) to enable upstream prevention rather than relying solely on after-the-fact moderation.
* Shipped ranking and product changes that closed multiple pathways by which bad content reached feeds.
* Designed a new site-quality measure that reduced the reach of low quality "made for facebook" content.
* Contributed to rater guidelines and labeling taxonomies for misleading/polarizing/low-quality content
* Reworked comment ranking to reduce prevalence of toxic-but-engaging content and added new UI controls to allow filtering of borderline content
Education
University of Cambridge
PhD
University of Cambridge