# Robert Bao

> Software Engineer at Amazon

Location: New York, New York, United States
Profile: https://flows.cv/robertbao

Hello! I'm Robert. I work at Amazon. Previously, I interned at AWS and CallMiner, studied at the University of Virginia, and researched graph theory.

I like building interesting and useful things with smart and thoughtful people. Reach out if you'd like to connect!

## Work Experience
### Software Engineer @ Amazon
Jan 2025 – Present | New York, NY
Building data infrastructure for Amazon’s Communications team (CCR)

### Tech Interview Workshop Instructor @ University of Virginia
Jan 2023 – Jan 2024
Tutored students on solving data structure and algorithm problems in weekly sessions

### Research Assistant @ University of Virginia
Jan 2023 – Jan 2024
Led a team of five to build a teaching assistant chatbot with Python, React, and Mistral 7B. The service has been used by hundreds of students in UVA’s Data Structures courses.

### Teaching Assistant @ University of Virginia
Jan 2022 – Jan 2022
Tutored a 140-person class on software testing principles and practices

### Software Engineer Intern @ Amazon Web Services (AWS)
Jan 2024 – Jan 2024 | Seattle, Washington, United States
Prototyped an LLM agent to onboard pricing data to AWS Pricing Calculator with Lambda, OpenSearch VectorDB, and Claude 3 Sonnet

Built a React web UI for agent monitoring and steering, projected to save 84 developer hours and reduce manual ticket backlog by 8%

### Research Assistant @ UVA Biocomplexity Institute
Jan 2020 – Jan 2024
Scaled and operated data infrastructure to simulate contagion spread in social networks; Lead-authored three articles published in 2022, 2024, and 2025

### Software Engineer Intern @ Amazon Web Services (AWS)
Jan 2023 – Jan 2023 | Arlington, Virginia, United States
Prototyped a LLM chatbot that provides AWS pricing information using TypeScript, Lambda, and OpenAI GPT-3.5; Integrated with Alexa SDK to enable voice interactions

### Research Engineer Intern @ CallMiner
Jan 2022 – Jan 2022 | Fort Myers, Florida, United States
Created a pub/sub service that tokenizes customer call transcripts using RabbitMQ, improving throughput by 6.7x from baseline and supporting operations for CallMiner's enterprise customers


## Education
### Master's degree in Computer Science
University of Virginia

### Bachelor of Science - BS in Computer Science
University of Virginia

### High School Diploma
Canterbury School of Fort Myers


## Contact & Social
- LinkedIn: https://linkedin.com/in/rcbao

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Source: https://flows.cv/robertbao
JSON Resume: https://flows.cv/robertbao/resume.json
Last updated: 2026-04-05