Currently building an AI automation for auto assigning small groups for our online students across various time zones. Solving one of our most complex and persistent student support issues.

Automate our course creation process saving over 120-160 hours of manual work

Automate student onboarding processes reducing support tickets by 30%

Automate support ticket triage which has significantly reduced the need to manually check all incoming tickets.

Create & maintain ETL pipelines for data analysis & BI

Create custom sentiment analysis app for measuring student satisfaction surveys

Discover & surface rich data sources previous unknown to my team and the organization as a whole which has provided tremendously valuable insights for making data-driven and informed decisions

Technical support for faculty, staff, and students

Create internal tools to automate various tasks to support our online students

Skills: Python, Troubleshooting, Problem-solving, Help Desk

Teach over 50,000 developers through my Udemy courses with over 2,000 reviews

Author of three books on Astro, The Go programming language, and Jamstack

Host of the HowToCode podcast with over 20,000 downloads

Creator of howtocode.io, which has over 70 tutorials on various web development topics and technologies with an average of 3,000 new users per month

Acquired by Airtable in January 2024

Developed landing pages (including the landing page used to launch on Product Hunt)

Integrated a custom Salesforce API with our “book a demo” form for sales engineers and account executives

Developed custom views, tasks, and templates to expedite customer onboarding

Provided technical customer support, achieving an average response time of under 8 minutes

Redesigned documentation information architecture

Skills: Next.js, React, TypeScript, Tailwind CSS

Developed new landing pages for the redesign of our marketing site

Created and maintained various repos and plugins in the Cypress ecosystem, like our GitHub Action, CircleCI Orb, VSCode plugin, and the "Real World App"

Accelerated the launch of Cypress component testing through rigorous testing, debugging, and API design by creating demos and examples apps

Led the migration from Nuxt.js to Docusaurus for our documentation site

Co-authored the Real World Testing with Cypress curriculum, which teaches developers how to test modern web applications

Created instructional videos, tutorials, documentation, and example apps

Skills: Next.js, React, MDX, Xstate, TypeScript, Tailwind CSS, Cypress, GitHub Actions, Circle CI, Docusaurus