I’m a Product Design leader and hands-on practitioner with over a decade of experience designing and scaling digital products across healthcare, fintech, edtech, and consumer platforms.
Led experience design throughout an enterprise suite of 6 healthcare reputation management and analytics products (B2B2C), collaborating closely with stakeholders, including product managers, developers, and clients, to ensure alignment with business goals and user needs
•
Led product vision, designed, and delivered an assistive AI tool for users to respond to patient feedback thoughtfully
•
Spearheaded service design and strategy during transitional acquisitions
•
Achieved a 20% reduction in development time by designing and installing a WCAG-compliant design system, streamlining the scalability of product development
•
Coached and mentored three junior designers to meet personal and professional goals
Designed virtual event and classroom tooling to fit inside Amazon Chime to facilitate remote and hybrid education (EdTech)
•
Demonstrated forward-thinking design principles and rationale to innovate white-labeling solutions, collaborating with stakeholders to ensure alignment with core strategy
•
Applied gamification design to support adult learner buy-in throughout the education journey
•
Managed five direct reports, operating as an internal design agency
