At JPMC, I drive transformation at the intersection of design, technology, and business outcomes. My work spans the launch of AI-powered workflows, the streamlining of onboarding and approval processes, and the creation of scalable, user-centered solutions that deliver measurable efficiency gains and compliance improvements. By integrating large language models and intelligent automation, I’ve replaced manual tasks with seamless digital experiences, enabling teams to make faster, more informed decisions.

As a design leader, I foster collaboration across disciplines, championing agile principles and mentoring colleagues to unlock their potential. I believe in the power of open communication and rigorous research, ensuring that every solution is grounded in stakeholder needs and business objectives. My strategic approach balances visionary thinking with practical execution—whether mapping complex user journeys, developing frameworks for evaluating AI integration, or advocating for human-centered design principles.

I thrive in dynamic environments, continually seeking new ways to elevate team performance and deliver innovative products. My commitment to clarity, ethics, and adaptability ensures that every project not only meets immediate goals but also lays the foundation for future growth in the evolving landscape of financial services.

I partner with businesses of all types to develop impactful strategies that effectively target the right problems for the right audience at the right time. This focus leads to transformative outcomes and memorable experiences. Specializing in UX, UI, branding, and strategy, I deliver tailor-made solutions that not only meet but exceed client objectives.

I created user-centered solutions that elevated UI, UX, and interactions while driving impactful design outcomes for clients. Internally, I led a successful company rebrand, established streamlined processes with AI-augmented tools, and developed frameworks for consistent, compelling storytelling. Through thought leadership and mentorship, I guided teams in adopting best practices and supported the growth of designers and leaders.

I led UX and design research, integrating qualitative and quantitative insights to drive strategy and experiences. I enhanced the marketing website’s UX, visual design, and e-commerce features, boosting performance and usability. I facilitated design thinking workshops with cross-functional teams to address key challenges and created flowcharts, wireframes, prototypes, and personas to articulate design solutions. Additionally, I developed an atomic design system to ensure consistency and efficiency while mentoring junior designers to elevate team performance and collaboration.

I designed the brand's next evolution and strategy for the marketing website, established a design system to improve consistency and efficiency, and mentored junior designers to support their growth and development.