# Robert Jarrell > VP, Experience Design @ JPMorgan Chase & Co. | Design Consultant Location: San Francisco Bay Area, United States Profile: https://flows.cv/robertjarrell As a seasoned design professional, I focus on the intersection of user experience (UX), business strategy, and design to create digital products and experiences that not only solve user problems but also drive business value. I’m driven by purpose, ensuring every design decision aligns with clear goals and delivers meaningful impact. I balance creativity and strategy to craft solutions that meet user needs and business objectives. Collaboration is central to my process—I actively engage stakeholders, developers, and teams to foster alignment and shared success. Embracing agility, I stay adaptable, refining designs based on insights and evolving requirements. Above all, I advocate for design thinking as a core element of business strategy, creating solutions that are not only functional but also drive lasting value. Let’s connect to explore opportunities where design drives strategy, experience, and innovation. ## Work Experience ### VP, Experience Design @ JPMorgan Chase & Co. Jan 2023 – Present | Palo Alto, California, United States At JPMC, I drive transformation at the intersection of design, technology, and business outcomes. My work spans the launch of AI-powered workflows, the streamlining of onboarding and approval processes, and the creation of scalable, user-centered solutions that deliver measurable efficiency gains and compliance improvements. By integrating large language models and intelligent automation, I’ve replaced manual tasks with seamless digital experiences, enabling teams to make faster, more informed decisions. As a design leader, I foster collaboration across disciplines, championing agile principles and mentoring colleagues to unlock their potential. I believe in the power of open communication and rigorous research, ensuring that every solution is grounded in stakeholder needs and business objectives. My strategic approach balances visionary thinking with practical execution—whether mapping complex user journeys, developing frameworks for evaluating AI integration, or advocating for human-centered design principles. I thrive in dynamic environments, continually seeking new ways to elevate team performance and deliver innovative products. My commitment to clarity, ethics, and adaptability ensures that every project not only meets immediate goals but also lays the foundation for future growth in the evolving landscape of financial services. ### Design Consultant @ Robert Jarrell Design Jan 1999 – Present | San Francisco Bay Area I partner with businesses of all types to develop impactful strategies that effectively target the right problems for the right audience at the right time. This focus leads to transformative outcomes and memorable experiences. Specializing in UX, UI, branding, and strategy, I deliver tailor-made solutions that not only meet but exceed client objectives. ### Principal Product Designer @ InfoBeans Jan 2022 – Jan 2023 | San Francisco, California, United States I created user-centered solutions that elevated UI, UX, and interactions while driving impactful design outcomes for clients. Internally, I led a successful company rebrand, established streamlined processes with AI-augmented tools, and developed frameworks for consistent, compelling storytelling. Through thought leadership and mentorship, I guided teams in adopting best practices and supported the growth of designers and leaders. ### Senior UX/UI Designer, Researcher, and Strategist @ RingCentral Jan 2018 – Jan 2022 | San Francisco Bay Area I led UX and design research, integrating qualitative and quantitative insights to drive strategy and experiences. I enhanced the marketing website’s UX, visual design, and e-commerce features, boosting performance and usability. I facilitated design thinking workshops with cross-functional teams to address key challenges and created flowcharts, wireframes, prototypes, and personas to articulate design solutions. Additionally, I developed an atomic design system to ensure consistency and efficiency while mentoring junior designers to elevate team performance and collaboration. ### Director Of Product Design @ Good&Co Labs Inc. Jan 2018 – Jan 2018 | San Francisco, California I designed the brand's next evolution and strategy for the marketing website, established a design system to improve consistency and efficiency, and mentored junior designers to support their growth and development. ### Design Director @ Grio Jan 2015 – Jan 2017 | San Francisco Bay Area I led design direction across 30+ projects, including iOS, Android, and web apps, and spearheaded a company rebrand to strengthen identity, vision, and differentiation. I redesigned this agency’s website to align with updated branding and marketing strategies, directed design processes internally and for client projects, and implemented all design phases from research to QA. I facilitated design thinking workshops, established team workflows, and presented solutions to stakeholders. Additionally, I mentored designers, developed UX best practices, and contributed to marketing strategies and hackathon initiatives. ### Senior UI/UX Designer, Front-end Web Developer @ Grio Jan 2013 – Jan 2015 | San Francisco Bay Area I established design standards and practices, including Lean UX, agile workflows, and user-centered methods. I collaborated with teams and clients to deliver solutions for Android/iOS apps, mobile games, software, and responsive websites while streamlining designer-developer collaboration processes. I developed case studies for internal learning, presented tech talks, authored blog posts on design, and occasionally contributed to front-end web development. ### UI/UX & Visual Designer, Front-end Web Developer @ YouGov Jan 2010 – Jan 2013 | Palo Alto I designed and developed websites, apps, data visualizations, marketing campaigns, and event presentations while driving creative direction across corporate branding, product design, and advertising initiatives. I played a key role in evolving the corporate brand and identity, with notable achievements including the design of a complex customer-facing website that improved user experience and engagement and the UI/UX design for a data analytics app. ### Web & Graphic Designer, Front-end Web Developer @ CREDO Mobile Jan 2007 – Jan 2009 | San Francisco Bay Area I designed a range of print and web initiatives, including a corporate website, marketing campaigns, packaging, interactive components, and advertising. I contributed significantly to brand development, identity, and marketing strategies, with key achievements including executing a company rebrand and increasing conversion rates across marketing channels. ## Education ### B.A. in Studio Art San Francisco State University ### Japanese Language City College of San Francisco ### Fine/Studio Arts in Creative Writing, Literature San Francisco State University ### Photography in Contemporary Art History, World Literature City College of San Francisco ### Art in Design, Literature, Film, Writing Saddleback College ## Contact & Social - LinkedIn: https://linkedin.com/in/robertjarrell - Portfolio: http://www.robertjarrell.design --- Source: https://flows.cv/robertjarrell JSON Resume: https://flows.cv/robertjarrell/resume.json Last updated: 2026-04-13