# Robert Murray > COO | Autonomous Insurance | Ex-Stripe, Ramp | NYU Stern | Board Member Location: New York City Metropolitan Area, United States Profile: https://flows.cv/robertmurray Most insurance underwriters are drowning in documents, manual data entry, and slow turnaround times. CompleteAI changes that: helping E&S carriers, MGAs, and wholesalers get quotes out the door faster with cutting-edge AI agents. Here's what I've learned building AI-powered products: technology alone doesn't create value. Adoption does. My secret power is helping businesses actually succeed with the latest technology. I focus relentlessly on enablement, change management, and making sure your team embraces the tools that make them faster.While at Ramp, we grew from a $7B to $33.5B valuation off the back of incredible revenue growth and the successful delivery of AI agents built to empower the office of the CFO. During this time, I led the GTM rollout for intake, orchestration, and AI agents in Ramp's Procurement and AP automation products. We built these agents to handle complex tasks that previously required multiple people: vendor underwriting, legal review, security assessments, GL coding, and more. The business impact was immediate and measurable.Over the course of 2025, I had some very timely engagements with insurance companies and found that every problem in insurance rhymes with what we were solving at Ramp. Documents everywhere. Zero standardization. Data entry bloat killing productivity. I realized we could give underwriting teams a massive head start on the quote and bind process.That's why we founded CompleteAI.We work with E&S carriers, MGAs, and wholesalers to automate the heavy lifting in underwriting workflows. Our AI agents digest submissions, extract data, flag risks, and prepare quotes -- cutting cycle times dramatically while letting your underwriters focus on judgment calls, not data entry. Backed by Liquid2 Ventures, BoxGroup, and executives from leading insurance carriers, CompleteAI is redefining what's possible when specialty insurers embrace AI-native workflows.If you're looking to learn more about cutting-edge agentic AI in the insurance space, send me a DM. I'd love to chat about what's possible for your underwriting operations. Also: I share insights on insurance innovation and AI adoption weekly. Hit follow to stay in the loop. ## Work Experience ### Co-Founder & COO @ Complete Jan 2025 – Present | New York City Metropolitan Area CompleteAI is a digital underwriting assistant that helps specialty insurers win more business by responding to submissions faster than their competition. Insurance remains one of the most document-intensive industries. Submissions, loss runs, certificates, e-filing, renewals, and policy comparisons create bottlenecks that force carriers to rely on expensive BPO workflows and administrative overhead. We build AI agents that integrate directly with existing systems to bring tasks that take hours down to seconds, letting underwriting teams focus on decision-making instead of data entry. Our approach is built around measurable wins, not platform migrations. We offer both headless and UI-based solutions that slot into current workflows. This means there is no need to retrain teams or rip out legacy systems. Whether it's automating submission intake, analyzing loss runs, or generating certificates, we help specialty carriers, MGAs, and wholesalers accelerate their quote-to-issuance assembly line without the friction of adopting an entirely new platform. We're a team of builders from leading fintechs like Ramp, Stripe, PayPal, and Modern Treasury. We've seen what AI automation can unlock in financial services and insurance, and we're bringing that expertise to an industry ready for transformation. Backed by Liquid2 Ventures, BoxGroup, and executives from leading insurance carriers, CompleteAI is redefining what's possible when specialty insurers embrace AI-native workflows. ### Advisory Board Member @ NYU Stern Fubon Center for Technology, Business and Innovation Jan 2021 – Present Advising on AI and fintech curriculum strategy. ### Growth - P2P & AP Automation @ Ramp Jan 2024 – Jan 2025 | New York City Metropolitan Area Acting GM of Ramp Procurement + Bill Pay (AP Automation). During this time, we brought the most effective execution of AI agents for finance teams to market and grew revenue 110% YoY. I was responsible for managing the GTM function for Procurement and Bill Pay, building the training, messaging, sales strategy, and acquiring Ramp's first marquee customers for those products. I saw the force multiplier of AI agents when applied towards the right type of monotonous back office tasks, inspiring my latest venture - CompleteAI. ### Sr. Enterprise Account Executive @ Globality, Inc. Jan 2024 – Jan 2024 | New York City Metropolitan Area Bringing agentic AI to finance teams of the F500. ### Enterprise Account Executive - Digital Native Businesses @ Stripe Jan 2022 – Jan 2024 | New York City Metropolitan Area Founding member of Stripe's crypto team. ### Enterprise Account Executive @ Stripe Jan 2020 – Jan 2022 | New York City Metropolitan Area ### Stern Venture Fellow @ NYU Stern School of Business Jan 2020 – Jan 2020 | New York, New York, United States As a venture fellow at Stern's W.R. Berkley Innovation Labs, I worked on an aggressive timeline to build and launch new startups. Below are some of the highlights: Flyyer.io - make your link previews go viral Advocate Learning - engaging and effective training in the workplace 30 Days of Startup Frameworks - a course on frameworks for generating successful startup ideas (Top 10 on Product Hunt launch) https://www.producthunt.com/products/30-days-of-startup-frameworks Heirloom Health - a holistic telehealth service that matches clients with a personal holistic health coach ### Sales Manager @ Greenhouse Software Jan 2019 – Jan 2020 | Greater New York City Area Managed Greenhouse's mid-market account executive team. ### Account Executive @ Greenhouse Software Jan 2015 – Jan 2019 Quota attainments: 2019: 156% 2018: 183% 2017: 106% 2016: 76% 2015: 123% ### Founder @ Puritea Naturals Jan 2014 – Jan 2016 As a solo founder, I built and ran a boutique skincare line and e-commerce business from scratch. From manufacturing, building a Shopify store, marketing, logistics, and customer service, this was an unbelievable learning experience in building and growing a startup. I was also 5 years ahead of the mega trend of developing all natural skincare products that don’t use preservatives. ### Sales Manager - Account Executives @ OrderAhead (acquired by Square) Jan 2013 – Jan 2015 | San Francisco Bay Area Built the future of mobile commerce. Backed by Y-Combinator (W11). ### Account Executive @ OrderAhead (acquired by Square) Jan 2012 – Jan 2013 | Palo Alto, CA ### Commodities Trader @ Kempler & Co., Inc. Jan 2011 – Jan 2012 Kempler & Co. is an energy trading firm that focuses on trading crude oil, biofuels, and the feedstocks used in creating biofuels. I handled the origination and sales for biodiesel trading and also traded RINs, a renewable energy credit that refiners use to meet EPA compliance. ### Logistics & Finance @ Foresight Energy LP Jan 2010 – Jan 2010 Foresight Energy is a U.S. based energy producer. I managed the logistics for the company’s production sites. In addition to this, I provided analytic support on production, marketing, and business development. ### Finance/Marketing Intern @ Domino Foods Inc. Jan 2007 – Jan 2007 ## Education ### Master of Business Administration - MBA in Strategy and Finance NYU Stern School of Business ### BBA in International Finance & Marketing, Mandarin University of Miami ### Mandarin in Globalization East China Normal University ### Christian Brothers Academy ## Contact & Social - LinkedIn: https://linkedin.com/in/rbmrry --- Source: https://flows.cv/robertmurray JSON Resume: https://flows.cv/robertmurray/resume.json Last updated: 2026-04-07