# Roberto Garcia Plata

> Senior Software Engineer @Qualtrics

Location: Mexico City, Mexico
Profile: https://flows.cv/robertogarciaplata

I'm a founding software engineer with deep experience building full-stack systems from the ground up in fast-paced, early-stage startups. Over the past few years, I’ve led the development of core infrastructure for a health tech platform - shipping production features across scheduling, AI, and data export workflows with real-world clinical impact.

My technical toolkit includes C#/.NET, PostgreSQL, MySQL, React/TypeScript, Python, and Ruby/RoR with hands-on experience integrating AWS services like Bedrock, Lambda, S3, and OpenSearch for AI-powered applications. Moreover, I’ve contributed to infrastructure using Terraform and supported deployment pipelines across containerized microservices.

I thrive in environments where engineers are trusted to solve high-leverage problems, work directly with stakeholders, and take ideas from whiteboard to production. I'm passionate about building software that’s both technically solid and practically useful - especially when it helps clinicians, patients, or researchers make better decisions.

## Work Experience
### Senior Software Engineer @ Qualtrics
Jan 2025 – Present

### Founding/Principal Software Engineer @ Phase Zero
Jan 2024 – Jan 2025 | Boston, Massachusetts, United States
Early-stage Health Tech Startup (Angel Round to Traction Phase)

- Led end-to-end development of a multi-tenant C#/.NET platform for cancer case reportability and appointment scheduling, including Google Calendar sync, provider availability, and patient self-booking workflows.
- Designed and optimized PostgreSQL schemas and queries, implementing advanced indexing strategies to support performant analytical queries and large-scale data exports for clinical research.
- Built and deployed AI-powered Retrieval-Augmented Generation (RAG) pipelines using AWS Bedrock, OpenSearch, and S3, enabling clinical knowledge retrieval from structured and unstructured sources.
- Worked across AWS services including S3, Lambda, Bedrock, API Gateway, and RDS to support application features and AI workflows; contributed to Terraform configurations and basic infrastructure tasks involving ECS, IAM, VPC, and VPN setup in collaboration with DevOps resources.
- Owned frontend integrations in React/TypeScript, handled API integration, auth flows, CORS issues, and state management while collaborating closely with founders and research stakeholders.

### Software Engineer @ Phase Zero
Jan 2022 – Jan 2024 | Boston, Massachusetts, United States
- Responsible for architecting, developing, and maintaining the core application as direct report to the CTO. Technologies included: .NET, React Typescript, Docker, and PostgreSQL.
- Recognized as a leader for escalated support tickets, with a general response to resolution time of 1 hour.
- Developed core infrastructure logic and introduced global SQL key-set pagination to the application, reducing latency of responses by up to 10 seconds.

### Software Engineer @ Ovation.io
Jan 2019 – Jan 2022 | Cambridge, MA
- Full-stack web app development (JS frameworks, SPA, REST, back-end app services, relational data, cloud infrastructure and operations).
- Scalable API development using Rails.
- Design, develop, maintain and operate a scalable, fault-tolerant LIMS as part of a small team.
- Design, deliver and maintain systems that protect health information.
- Understand and improve requirements by working with other engineers, product management, field-facing staff, 3rd-parties and customers.
- Share responsibilities and back up the support team, responding to 24x7 pages when on-call.
- Deliver quality quickly with supporting test automation to keep it that way.

### Resident Assistant @ Boston University
Jan 2017 – Jan 2019 | Greater Boston Area
-Work every day with a team of over 35 people performing facilitations, peer counseling, and conflict mediation
-Create a community environment that fosters learning, growth, and collaboration
-As a community leader for 55 residents create and design programming a minimum of four times per semester that involve a social, and learning objective
-Act as a 24/7 support system for residents that may be experiencing challenges that can occur with college and campus living

### Software Engineer @ HappenChance
Jan 2018 – Jan 2019 | Greater Boston Area
- Develop multi-platform apps using Ionic Framework
- Debug already existing software
- Create new features ranging from adding buttons to new ways of connecting the device to the internet 
- Test new features

### Office Assistant @ Boston University School of Law
Jan 2018 – Jan 2018 | Greater Boston Area
-Updated commonly used websites by law students
-Data gathering and analysis to determine what the student population needs
-Reach out to other Law Schools for support in specific areas
-Keep track of expenses made by student associations


## Education
### Master of Science - MS in Computer Science
Northeastern University

### Bachelor of Science - BS in Computer Engineering
Boston University


## Contact & Social
- LinkedIn: https://linkedin.com/in/roberto-garcia-plata

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Source: https://flows.cv/robertogarciaplata
JSON Resume: https://flows.cv/robertogarciaplata/resume.json
Last updated: 2026-03-28