# Robison Jacka > Infrastructure | Security | Robotics Location: San Francisco, California, United States Profile: https://flows.cv/robison Infrastructure, reliability engineering, secrets management ## Work Experience ### Senior Staff Software Engineer - Core Infrastructure @ Waabi Jan 2024 – Present | San Francisco Bay Area ### Senior Staff SRE/TLM - Infrastructure/Security @ Cruise Jan 2023 – Jan 2024 | San Francisco, California, United States Infrastucture, Reliability Engineering, Build Automation ### Staff SRE/TLM - Infrastructure @ Cruise Jan 2022 – Jan 2023 | San Francisco, California, United States Infrastucture, Reliability Engineering, Build Automation ### Staff Security Engineer - Infrastructure/Security @ Cruise Jan 2021 – Jan 2022 | San Francisco Bay Area PKI, Secrets Management, CI Security ### Staff SRE - Infrastructure @ Cruise Jan 2020 – Jan 2021 | San Francisco Bay Area Reliability Engineering, Build Automation ### Senior SRE - Infrastructure @ Cruise Jan 2018 – Jan 2020 | San Francisco Bay Area Infrastructure Engineering - Reliability Engineering, Automation/Orchestration, Configuration Management, Foundation Infra ### Senior Security Engineer - Infrastructure/Security @ Cruise Jan 2017 – Jan 2018 | San Francisco Bay Area PKI, Secrets Management, Configuration Management ### Senior Network Security Engineer / Force Multiplier @ salesforce.com Jan 2016 – Jan 2017 | San Francisco Bay Area * Create network infrastructure audit & deploy tooling - built internal tools to audit current security policy state, improved time to compliant network ACL posture by as much as 50% in legacy datacenters * Participate in run-the-business on-call rotation with global team of network security engineers - function as a 'last line of defense' for security-related incidents and outages * Strong focus on being a 'force multiplier' for the global Network Security Engineering team - lower the 'mean time to effectiveness' for new engineers through improved tooling and workflow processes, automate the creation of network access control lists through CI/CD pipelines ### Operations Engineer / Bit Plumber @ Weebly Jan 2015 – Jan 2016 | San Francisco Bay Area * Developed, deployed, and administered the primary internal system for logging & statistics, ingesting and storing more than 1bn events daily * Implemented a hardware-secured public-key infrastructure for internal applications, using open-source software (Boulder) and inexpensive off-the-shelf PKCS#11 hardware (Yubikey) * Responsible for the entire infrastructure stack - network, systems, application, database, and storage * Tasked with the continuing uptime & availability of more than 30 million customer websites ### Information Security Operations / Principal Packet Mangler / AVP @ Regions Financial Corporation Jan 2013 – Jan 2015 * Responsible for monitoring and evaluation of our security posture across multiple platforms to ensure business continuity and properly secured access control, using in-house tools and commercially available software * Functioned as a troubleshooting contact point for the internal help desk on highly-visible problem escalation * Developed and extended monitoring & management toolchain functionality around our customer-facing networks & services ### Bit Plumber / Member of Technical Staff @ salesforce.com Jan 2012 – Jan 2013 Infrastructure network engineering for the Technical Operations group, focusing on extremely large scale cross-platform network monitoring & management ### Network Engineer / IT Officer @ Regions Financial Corporation Jan 2007 – Jan 2012 | Birmingham, AL Responsibilities include intranet load-balancing, enterprise wireless, high-availability datacenter networking, management of transport-oriented monitoring & diagnostic tools, and troubleshooting of complex cross-discipline faults. ### Information Security Administrator / Analyst @ Regions Financial Corporation Jan 2005 – Jan 2007 | Birmingham, AL Tasked with ongoing maintenance and configuration of information security hardware and software. Responsible for firewall changes/upgrades/installs, site-to-site customer and client VPN connectivity, log analysis, and project support for bank-wide security technology initiatives. Supported upgrades of major internal product lines, including iBank 3.0/3.2 and iTreasury 7.0. ### Senior Network Analyst @ Contact Network dba InLine Jan 2000 – Jan 2005 Worked as a primary source of support for small & medium business customers on all facets of information technology, with a focus on networking and security. Involved in several high-profile projects: * Carrier-grade fixed point-to-point ISM wireless throughout Alabama, Mississippi, and Tennessee for both private and public organizations * Point-to-multipoint VPN solutions for small and medium organizations, focusing on medical and governmental ## Contact & Social - LinkedIn: https://linkedin.com/in/robison - Website: http://github.com/robison --- Source: https://flows.cv/robison JSON Resume: https://flows.cv/robison/resume.json Last updated: 2026-04-01