Led the Account Management team responsible for implementing and expanding role permissions to the app’s Team feature across product areas in the company’s transition from SMB to Enterprise customers, leading to a 73.4% increase in enterprise accounts using the feature.

Successfully executed first team deliverable as the new lead of the API/ Integrations team one sprint ahead of schedule, while mastering a new vertical and navigating a new code review process

Facilitated crucial conversations in moving existing processes towards CI/CD best practices, resulting in increased team communication and collaboration and a more efficient workflow

Collaborated with staff+ engineers and product manager to ensure that architectural decisions align with future product deliverables and minimize tech debt and future development costs.

Features maintained include Launch Management product features, and the company’s HubSpot and ChurnZero integrations to allow better tracking of feature usage and churn

Served as the liaison with customer success to track and deliver BizOps feature requests

Collaborator in the design and development of Launch Management, the company’s first enterprise-level feature, which acquired dozens of new customers and generated over $100k in new revenue

Independently owning an auto scroll to current iteration feature improving UX from conceptualization to production release

Organized events such as backpack drives in support of children in need, Giving Tuesday fundraisers, and book reading events.

Created accompanying Chrome Extension by manipulating existing DOMs and incorporating APIs

Collaborated with back-end developers to create APIs, and to continuously integrate new functions scaling UI, enhancing UX