Led Model Control Protocol (MCP) development for Stealth Security Startup building scalable systems for managing Non-Human Identities (NHIs) using AI-driven solutions and automated security workflows.

Founding Designer – AI Security Co-Workers Flows for Non-Human Identities

Led the UX strategy for security workflows designed to manage Non-Human Identities (NHIs), an emerging challenge in cloud security. As automation and AI adoption grow, NHIs—such as service accounts, API tokens, and machine-based authentication—introduce visibility gaps and security risks. My focus was on designing an intuitive, AI-driven experience that surfaced critical insights, automated anomaly detection, and streamlined security workflows—ensuring teams could manage NHIs efficiently without added complexity.

Senior UX Designer – Gen AI & Prompt Caching Startup

Designed AI-driven user flows for a Gen AI startup, aligning backend LLM performance with user needs to improve accuracy and usability. Worked closely with engineers to understand algorithmic tuning and ensure system reliability, contributing to a 15% increase in user engagement in the first quarter.

Developed ADA-compliant UX for IHSS and CPUC government web design projects.

Served as both web developer and designer. Conducted comprehensive accessibility audits and implemented continuous feedback loops, ensuring strict regulatory compliance and reducing localization errors by 20%.

Product Design Lead at a TDIR company specializing in SIEM products, designing the experience for their cloud-scale security management as part of the New-Scale SIEM portfolio for advancing security operations

TRANSITIONAL LEADERSHIP ACHIEVEMENT

Boosted company valuation by 153% from $945 million in 2019 to $2.4 billion by 2023 through UX by leading design by spearheading successful transition from primarily on-premises product to comprehensive Cloud offering.

Designed and implemented a new query builder, resulting in a 90% ease-of-use rating among surveyed users and an average query response time of 2.5 seconds, significantly enhancing efficiency, productivity, and user satisfaction.

Elevated analyst satisfaction by 30% through the translation of complex SIEM products into streamlined workflows, fostering operational efficiency and productivity.

As a founding designer, I leveraged my extensive experience in the SIEM industry and deep understanding of complex workflows in security and intelligence to guide our company's UX journey from the 0-1 stage of an early startup to a successful acquisition by technology leader Splunk.

Prototype Development and Iteration: Completed the prototype development phase within three iterations, incorporating feedback from stakeholders and users within the first 6 months of the project.

Business Impact and Success: Demonstrated a direct contribution of design improvements to a 15% increase in revenue or customer retention within the 1st year of platform launch.

As the founding UX designer, I played a pivotal role in shaping the company's trajectory from the 0-1 stage to securing a $25 million B round of funding, culminating in its successful acquisition by VMware in 2018.

Prototype Development and Iteration: Completed the prototype development phase within three iterations, incorporating feedback from stakeholders and users within the first 6 months of the project.

Business Impact and Success: Demonstrated a direct contribution of design improvements to a 15% increase in revenue or customer retention within the first year of platform launch.