Fintech designer with 13 years of experience in UI/UX. Over 11 million users benefit from my work at George, Erste Bank’s online banking. https://rolandilles.com/

2023 — NowErste GroupLead Product Designer (People Management)

2023 — Now

Vienna, Austria

After a 1-year stint providing maternity leave cover for our team lead, I was entrusted with the permanent role of managing my own tight-knit group of designers. Here are some of the responsibilities my new role entails.

Managing the design output of 5-6 individual designers

Organizing weekly 1:1 sessions with each team member

Facilitating the weekly design feedback roundtable meeting

Steering overall design strategy with other team leads

Partaking in key hiring decisions and interviews

Collaborating on hosting our yearly George UXConf

Keeping my individual contributor duties on track at George Invest

2022 — 2023Erste GroupLead Product Designer (Individual Contributor)

2022 — 2023

Vienna, Austria

In addition to my previous role, my responsibilities as a Lead expanded as follows:

Leading our prototyping efforts as an individual contributor (IC) by creating interactive components, mentoring designers and organizing workshops.

This position did not include people management.

2018 — 2022Erste GroupSenior Product Designer

2018 — 2022

Vienna, Austria

My work at one of Central Eastern Europe’s biggest banking groups is seen by over 10 million users across 6 different countries. I contribute to multi-disciplinary product teams creating George, Erste Bank’s online banking application.

Designing a multitude of features for the iOS, Android and web apps

Specifying components for our design systems, including their design counterparts in Figma

Collaborating in multiple product teams (Cards, Products, Investments) with POs, analysts, and engineers

Proactively taking part in the strong feedback culture of the design chapter consisting of more than 20 designers and researchers

2017 — 2018TourRadarSenior Product Designer

2017 — 2018

Vienna, Austria

At this online marketplace startup I worked with a strong focus on SEO, data-driven design, A/B testing and usability. I collaborated closely with designers, product managers and developers during the design process.

Managed atomic design system via Sketch Libraries + InVision.

My new onboarding flow for acquiring new operators resulted  in a 413% increase in sign-ups.

Redesigned operator dashboard based on a React framework.

Completely revamped the review process with simplicity in mind.

Created interactive documentation in Confluence for the team.

2015 — 2017VICE MediaProduct Designer

2015 — 2017

Vienna, Austria

Working at VICE’s in-house agency VIRTUE, I collaborated with big brands such as ING-DiBa, Drei, BMW, Almdudler, Heineken, Garnier and many others. I delivered solutions under tight deadlines for pitches, product launches and campaigns.

I improved ING-DiBa’s user experience by refining their online banking platform, ranging from responsive web design to native mobile design in their iOS and Android apps. During this work I adhered to ING’s atomic design corporate guidelines, and created not only aesthetically pleasing, but highly functional user interfaces. I communicated ideas via scribbles and wireframes, and delivered pixel-perfect assets crafted in Sketch and Photoshop.

A few of my other accomplishments at VICE:

Drei: Designed the responsive navigation for an e-commerce shop launch.

BMW: Finalized mockups for a microsite and created InVision prototypes.

Almdudler: Delivered an interactive prototype for web mockups that helped us win the pitch by giving our client a hands-on tablet experience.

Garnier: Set up a local WordPress instance with a custom template for a content hub.

Heineken:Created wireframes for an international campaign, taking into account the needs of mobile and desktop users.

Education

FH Technikum Wien

Master

USTP – University of Applied Sciences St. Pölten

Experience+

Education

Master

Media Technology