# Ronak Patel (He/Him) > Ronak Patel, Solutions Architect Location: San Francisco Bay Area, United States Profile: https://flows.cv/ronakpatelhehim ## Work Experience ### Principal Engineer @ Dell EMC Jan 2021 – Present | Union City, California, United States ### VMware/Cloud and NSX Architect @ SPJ Solutions Jan 2019 – Jan 2021 | San Francisco Bay Area VMware NSX, vSphere, Palo Alto and VMware Cloud on AWS ### Senior VMware and NSX Consultant @ SPJ Solutions Jan 2016 – Jan 2019 ### Network Engineer @ SADA Systems Jan 2015 – Jan 2016 | Los Angeles, California ### Network Engineer @ Layered Technologies A Datapipe Company Jan 2014 – Jan 2015 | Kansas City Missouri Support and grow corporate network architecture to support current and future business needs - Support and lead projects concerning the corporate Asterisk based phone system. - Research and document new products and tools; interact with vendors on ongoing basis for the purpose of investigating new equipment and services - Performs complex engineering, design, implementation and maintenance tasks on the LAN and/or WAN - Makes recommendations to management on desirable additions and development - Continually plan for the expansion of the Layered Tech network - Design, Support and Simplify corporate VPN access networks. - Proven incident and problem solving (troubleshooting) skills with an emphasis on a timely resolution - Ability to work well in team environment - Excellent verbal, written and analytical skills - Technical certifications in areas of expertise (CCNP,CCNA and CCNA Security) - Self-motivated, directed and passionate - Ability to learn very quickly in a fast paced environment - 3+ year experience in engineering IP networks - Experience in services such as L2VPN, L3VPN and VPLS etc. - Excellent knowledge of Cisco IOS - Excellent knowledge of servers, switches, routers, and various network services - Excellent knowledge of Asterisk phone platform - Ability to manage multiple conflicting priorities, commitments and projects - Previous Networking support experience in enterprise, IT or service provider environment - Experience diagnosing complex issues through packet capture analysis tools (Wireshark, tcpdump, snoop, Sniffer Pro) - Hands on experience including but not limited to: Cisco routers and switches Firewall technologies (Cisco ASAs) Server Load balancer configurations and support (F5, Cisco ACE, Foundry Server Iron etc.) Security technologies ### Senior Enterprise Technical Support Engineer @ Dell SonicWALL Jan 2014 – Jan 2014 | Tempe, Arizona • Experience in solving Complex Customer Problems and Replicate the Issues in the Lab to rectify the Complex Issues. • Experience in Configuring and troubleshooting OSPF over VPN, IPSec/SSL VPN, NAT over VPN and DHCP over VPN for Sonic Wall Firewalls. • Experience in Configuring Sonicwall Firewalls and Sonic Points For Wireless Connectivity. • Delivers expert hands-on technical assistance and troubleshooting for resolving critical customer network issues. • Uses professional technical expertise to identify and lead service support initiatives to improve the supportability of processes, products, and systems. Provides experienced technical support to handle customer issues escalated from lower level TAC Engineers. • Resolves complex customer cases successfully, and documents only the most complex customer problems for further escalation. • Documents all actions taken toward resolving customer issues in customer contact tracking database. • Analyzes and documents all actions taken toward resolving significant and unique customer issues in customer contact tracking database. ### Network Engineer @ Cisco Systems Jan 2012 – Jan 2014 | San Jose CA • Network Engineer for Network Data Center Services Extranet division. Provided Technical support for Scientific Atlanta extranet partner connections. Designed and deployed next generation extranet architecture for Cisco vendors and telecommuters. • Managed and maintained the Scientific Atlanta extranet infrastructure consisting of 400 VPN tunnels and deployed new customer site VPN’s ensuring redundancy through dual tunnels. • Monitor, report and resolve Trouble Tickets using RemedyTicketing System and Ensured work quality level for existing tickets to meet SLA. • Project implementation for Cisco Extranet Partners • VPN configuration- IPSec VPN (Gre tunnel), SSL Client VPN • Experience with Site Migration. • DS3, T1, Metro Ethernet, HSRP, EIGRP, NAT implementation • Cisco extranet partner network troubleshooting • Wireshark to troubleshoot network related issues ### Networking Intern @ Nokia Siemens Networks Jan 2009 – Jan 2009 | Ahmedabad Area, India • Implementation of T1, Etherchannel, HSRP, GLBP, NAT, Routing protocol - EIGRP, OSPF • Configuration/ Troubleshooting of Cisco router and switches • Configure dynamic routing protocols - EIGRP • Network VPN Design for the internal users and contractors • Configuration and troubleshooting of Cisco PIX, ASA, Checkpoint • Configuration/ Troubleshooting Site-to-Site VPN, Cisco VPN Client • Troubleshooting of LAN / WAN connections • Route-map configuration for traffic distribution ## Education ### Master's degree in Electrical and Electronics Engineering California State University, Fullerton ### Bachelors of Engineering in Electronics and Communication Gujarat University ## Contact & Social - LinkedIn: https://linkedin.com/in/ronak-patel-he-him-13885b16 --- Source: https://flows.cv/ronakpatelhehim JSON Resume: https://flows.cv/ronakpatelhehim/resume.json Last updated: 2026-04-12