Senior designer within a global function for one of the UK's biggest insurers. This role required a highly collaborative and cross-functional approach to ensure an integrated approach to design and build across distributed teams.
•Acting Principal Designer on ION, Aviva's Global Design System
•Interaction design for key customer journeys using Sketch, Figma, Zeplin
•Strong collaboration with in-house UX research team
•Sketching concepts, user journeys and empathy maps
•High fidelity digital designs and functional, realistic prototypes
•Stakeholder management across multiple complex projects
•Accessibility champion, ensuring compliance with WCAG standards
•Mentoring and coaching junior designers and interns
•Facilitation of design sprints and creative workshops
•Business, user & market research
•A/B tests and quantitative data analysis to inform design strategy
