# Rongrong Zhu > Product Design Lead @JPMorganChase Location: New York, New York, United States Profile: https://flows.cv/rongrong I am a UX Designer who holds over 10-years of digital and physical design experience. Passionate, thoughtful, and creative, I believe the best products are developed when the user’s and business’ goals are mutually aligned. I love working with productive teams that take a collaborative approach in everything they do. I constantly seek out learning opportunities to grow as both a designer and a well-rounded person. Fluent in English,Japanese and Chinese(Mandarin & Cantonese). Portfolio: https://www.rongrongzhu.net Blog: https://blog.prototypr.io/learning-from-mistakes-in-ux-ac1adee59a24 ## Work Experience ### Lead Product Designer @ JPMorganChase Jan 2025 – Present | New York City Metropolitan Area ### Senior Product Designer @ Verizon Jan 2021 – Jan 2025 - Innovative and results-driven Senior Product Designer with a proven track record of leading end-to-end experiences across various platforms. - Skilled in defining complex problem spaces, crafting cohesive strategies, and delivering impactful solutions that enhance user engagement and drive business growth. - Strong background in collaborating cross-functionally in agile environments, excel in synthesizing user research, data insights, and market analysis to create intuitive and inclusive designs. - Influence the product's shape with research and data while executing design work using high-quality wireframes, mockups, user journeys, and cross-platform interactive prototypes. - Dedicated resource for Account management and Settings end-to-end experience on the Verizon mobile app and responsive web. - Expertise in User Flow, Wireframe, Mobile app development, Responsive Web app development, Figma and Adobe. ### Senior Product Designer @ Alight Solutions Jan 2021 – Jan 2021 Alight Solutions specializes in assisting clients navigate the complexity of health, wealth, and human resource. • Participated in all phases of the product development lifecycle, including product ideation and definition, UI design, and user research and testing. • Collaborated with team members across the org including Product, Development, Sales, Services, and more including key business stakeholders. • Created data visualization to tell a story and showcase insightful data from the platform. • Created user-centered designs by considering market analysis, data, customer feedback, user research and technical constraints. ### Product Designer @ Alight Solutions Jan 2020 – Jan 2021 ### UX/UI Designer @ Flashpoint Jan 2020 – Jan 2020 | Greater New York City Area Flashpoint is a company that provides enterprise level software for cyber security services. The web application provides intelligence services to fortune 500 and government organizations. • Translated complex design challenges into clear, customer friendly experiences. • Partnered with product management and engineering teams to identify design strategy that supports customer needs and business goals. • Synthesized collected data, and framed insights and learnings to share with teams and stakeholders in storytelling method. ### UX/UI Designer @ Watermark Jan 2019 – Jan 2020 | New York Watermark’s mission is to put better data into the hands of administrators, educators, and learners everywhere in order to empower you to connect information and gain insights into learning that will drive meaningful improvements.
 • Designed with all users in mind and developed features that help people with disabilities. Insured all UI designs met accessibility guidelines. • Involved in creation of consistent design patterns for the design system and used the design system to design proficiently and consistently. • Created data visualization to tell a story and showcase all amazing data we collect in the platform. • Translated concepts into user flows, wireframes, mockups and prototypes that lead to simple and intuitive user experiences. • Developed character illustrations for the platform to convey correct messages and delivered delightful experiences to the users. ### UX/UI Designer @ Upsider Jan 2018 – Jan 2019 | Greater New York City Area Upsider is a candidate sourcing platform. The web application helps recruiters find and engage a comprehensive pool of high-value candidates quickly and efficiently by applying AI techniques to a traditionally manual process. • Partnered with other UX/UI designers and developers to create user-friendly customer experiences. • Conducted research through user interviews, usability testing, contextual inquiry, and competitive market analysis. • Practiced agile methodology through consistent testing with targeted users; identified pain points and made changes to design. ### Freelance Designer @ Intensity LLC. Jan 2016 – Jan 2018 • Conducted market research and identified customer needs to develop simple and customer centric design. • Collaborated with overseas offices to improve prototypes. - Illustrated sketches for construction details and created technical specs using Adobe Illustrator and Photoshop. • Applied user research and usability testing methodologies to derive user insights and test the effectiveness of design work. ### Senior Designer @ The Moret Group Jan 2014 – Jan 2016 | 1411 Broadway, New York, NY 10018 •Lead seasonal design development process. Ensure brand image to meet market needs and drives sales. •Sketch flats with construction and finishing details. Work with technical designers on finalizing tech packs. •Create CADs and seasonal concept boards for line previews and buyer meetings. •Review all design submissions including color lab dips, fabrications, and trims. •Work with production team to design with cost requirements. •Research trend regularly from store visit, magazines, online services and websites. •Travel to Europe for creative ideas and emerging trends. Travel to China for sample development and fabric sourcing. •Attend sales meeting to review merchandise performance and study sales strategy for future development. ### Lead Designer @ Mystique Group.Inc, New York, NY Jan 2010 – Jan 2014 | 1410 Broadway, New York, NY 10018 •Product development of all styles, colors and trends. Merchandise and design for company lines across price-points from initial concept to print development and fabric sourcing. Manage design team and ensure all deadlines are met. •Work with Private Label brands such as Delia's, Love Culture, and Rainbow Store on building product to meet seasonal trends and margin requests on a monthly basis. •Shopping retail markets domestically and internationally for new merchandise/design ideas. Maintaining running trend research from magazine tears, fashion shows and online websites. Building presentation boards/booklets for sales team and buyers. •Overseas travel several times a year for design, development and factory visits. Domestic travel for sales. •Direct fit sessions with the technical designer to ensure fit and product quality. ### Designer @ House of Pearl U.S. Ltd, New York, NY Jan 2009 – Jan 2010 | 1410 Broadway, New York, NY 10018 •Design and develop new concepts that are cohesive with the seasonal direction and maintain the brand aesthetic. Research current market trends, colors & seasonal print direction. •Source development fabrication and trims with overseas mills. Review lab-dips, print strike-offs & composed all fit comments. •Work with production on sample costs and technical designers in developing proper fitting garments. ### Design Assistant @ Cyrus Beyond.Inc Jan 2008 – Jan 2009 | 525 Fashion Ave, New York, NY 10018 • Sketch new products, source trims, market research and create line sheets in Photoshop and Illustrator. • Responsible for creating and revising spec packages for each season. • Attend fittings and take accurate notes. Track orders, follow up with orders with factories. • Maintain and update sample reference chart in Excel, as well as maintain archives for fabric, samples and trim. Responsible for following through strike off, lab dip approval, fabrics, etc. ### Freelance @ Li & Fung USA Jan 2008 – Jan 2008 | 1359 Broadway #18, New York, NY 10018 • Create and update sample tech packages, flat sketching and development sheets. • Color and illustrate digital garments from original garment. Update seasonal line sheets and CADs. • Responsible for communicating with overseas offices on a daily basis and tracking develop samples. • Work closely with design department & technical designers on style silhouettes & specifications. ### Design Intern @ Yigal Azrouël Jan 2008 – Jan 2008 | 225 W 39th St New York Help the production director as an assistant. • Spec finished sample garments. • Pattern making and sewing. • Create digital flats. ### Design Intern @ Cynthia Rowley, New York, NY Jan 2008 – Jan 2008 | 376 Bleecker St New York •Created & illustrated flats, garment diagrams & various CADS. Conceptualized & designed company tech pack. •Illustrated all technical flats, design sheets & production layouts. Researched current market trends, colors & seasonal print direction. •Work with pattern makers & technical designers in developing desired silhouettes and well-fitted garments. ## Education ### Fashion Institute of Technology ### User Experience Design Immersive in User Experience Design General Assembly ### Bachelor of Science in Fashion/Apparel Design Kyoto University of Art & Design, Kyoto Japan ## Contact & Social - LinkedIn: https://linkedin.com/in/rongrong-zhu - Website: https://www.rongrongzhu.net --- Source: https://flows.cv/rongrong JSON Resume: https://flows.cv/rongrong/resume.json Last updated: 2026-02-23