BillMonkey™ (formerly UniPay Inc.)

Volunteered as a Product Designer at a stealth-mode startup originally registered as UniPay Inc., now rebranded as BillMonkey™. Contributed to the end-to-end design of a utility bill management app.

• Creating the brand identity, including logo and website design

• Developing a cohesive design system

• Conducting in-depth competitor analysis

• Designing the initial prototype.

Product Designer:

• Competitor Analysis: Conducted comprehensive research on competitor products to identify market trends, strengths, and areas for improvement.

• Product Enhancement: Led research initiatives to identify and propose features for product enhancement. Focused on user needs and market demands to drive continuous improvement and maximize user satisfaction.

• Product Understanding: Acquired deep insights into Freshdesk’s ticketing system and other products. Leveraged this understanding to inform design decisions and develop user-centered solutions that address real-world challenges.

Video Designer:

• Created Engaging Animated Videos: Developed high-quality animated videos to communicate complex product concepts and features effectively. Crafted content that resonated with diverse audiences and supported business goals.

• Conceptualized and Designed Visuals: Participated in brainstorming sessions to generate innovative ideas. Designed compelling storyboards and visual assets that aligned with the brand’s vision and messaging.

• End-to-End Project Ownership: Managed the entire video production lifecycle, from initial concept and scriptwriting to animation and final delivery. Ensured consistency and quality throughout the production process.

• Product Explanation Videos: Produced clear and engaging product explanation videos. Enhanced user understanding of Freshdesk’s offerings and drove customer engagement through visually compelling content.

• Created e-learning content for platforms including Cambridge University and Boston University.

• Provided voice-over work for various projects, enhancing audio-visual content.

• Designed illustrations and transformed them into dynamic animations.

• Managed and maintained the company's WordPress site, ensuring optimal performance and updates.

• Designed and developed Proposal and Annexure documents with a focus on clarity and professionalism.

• Executed video editing and created motion graphics to enhance visual content and engagement.

• Created storyboards and developed illustrations from scratch to meet marketing needs.

• Designed and animated 2D graphics.

• Implemented iterative corrections and enhancements to ensure high-quality results.