# Rowena Guo

> Product Designer at Jack Henry

Location: New York City Metropolitan Area, United States
Profile: https://flows.cv/rowena

Product designer with 6+ years of experience designing B2B and B2C FinTech products.

My approach for solving user problems is grounded by research and data, while aligning with measurable business outcomes.

✉️ Always open to connecting with others in product and design – feel free to reach me at guorowena@gmail.com.

## Work Experience
### Product Designer @ Jack Henry
Jan 2024 – Present | New York City Metropolitan Area
Jack Henry (NASDAQ: JKHY) builds core banking technology that powers regional and community banks and credit unions across the U.S.

Currently, I'm designing Jack Henry's Platform, where we're modernizing the infrastructure that helps financial institutions run their banks operations, payment processing, and online banking through one unified ecosystem.

### Product Designer @ Guideline
Jan 2018 – Jan 2023 | San Francisco Bay Area
Guideline (acquired by Gusto) offers retirement solutions to SMBs and consumers.

I led design for the IRA product suite and crafted tools to improve operational efficiency. My responsibilities included everything from discovery, user research, experience design, and collaborating with product management, engineering and cross-functional partners to launch.

### Operations Associate, Lead @ Guideline
Jan 2016 – Jan 2018 | San Francisco Bay Area
As an early employee, I oversaw the financial operations for our customer's 401(k) plans. I identified opportunities to enhance operational quality, documented SOPs to establish best practices, and collaborated with the product and engineering teams to improve operational efficiency.

I was promoted to Senior Associate and led a team of three before transitioning to product design.

### Operations Intern @ Guideline
Jan 2016 – Jan 2016 | San Francisco Bay Area

### Vice President, Professional Development @ Alpha Kappa Psi
Jan 2016 – Jan 2016 | San Francisco State University
Spearheaded the development and execution of the organization’s annual networking event, LaunchPad, attended by 180+ attendees. Lead a team of six to facilitate professional development workshops and events for 46 student members.


## Education
### Bachelor of Science (B.S.) in Business Administration, Finance
San Francisco State University

### High School Diploma
Lowell High School


## Contact & Social
- LinkedIn: https://linkedin.com/in/rowenaguo

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Source: https://flows.cv/rowena
JSON Resume: https://flows.cv/rowena/resume.json
Last updated: 2026-03-29