Buyer payment + Seller payment

2020/07 - 2021/09 | Payroll team

• Led the design for end-to-end Payroll Employee Setup experience.

• Redesigned setup experience including setting up pay schedules, pay types, deductions, etc.

• Led design workshops to shape the long-term design strategy for Employee Setup experience.

• Defined new opportunities through research, usability tests, and fast design iterations.

2019/06 - 2020/07 | QuickBooks Self-employed team

• Created onboarding web experience to help new customers get personalized features.

• Delivered the experience for customers to create invoices from their tracked time.

• Designed end-to-end user experience for the new feature in-feed personalization on mobile.

• Redesigned email reminder templates on web & mobile web to increase redemption rate.

• Optimized user experience of subscription center on the mobile web.

• Worked on UI audit and created sketch symbols to add to Groupon UI library.

• Collaborated with researchers, designers, content strategists, PMs, and engineers to research, ideate, and bring design solutions to Groupon customers.

• Conducted usability studies on the current Cascade Bicycle Club website.

• Redesigned the website and created interactive lo-fi & hi-fi prototypes.

• Ran usability tests on our prototypes with all stakeholders and iterated the design.

• Collaborated closely with Cascade marketing managers and presented final design to stakeholders.

• Participated in Hudson Yard Project in collaboration with colleagues in NYC and Miami Office.

• Participated in site research and site analysis.

• Brainstormed and crafted 30 design options and presented final 4 options in client meetings.

• Generated digital 3D prototypes and optimized design iteratively based on clients’ feedback.

• Used Adobe Creative Suite to create concept diagrams and presentation documents.