# Roy Luo

> Senior Product Designer at eBay

Location: San Francisco Bay Area, United States
Profile: https://flows.cv/royluo2

Passionate about crafting delightful design solutions! :)

## Work Experience
### Senior Product Designer @ eBay
Jan 2021 – Present | San Francisco Bay Area
Buyer payment + Seller payment

### Product Designer @ Intuit
Jan 2019 – Jan 2021 | Mountain View, CA
2020/07 - 2021/09 | Payroll team
- Led the design for end-to-end Payroll Employee Setup experience.
- Redesigned setup experience including setting up pay schedules, pay types, deductions, etc.
- Led design workshops to shape the long-term design strategy for Employee Setup experience.
- Defined new opportunities through research, usability tests, and fast design iterations.


2019/06 - 2020/07 | QuickBooks Self-employed team
- Created onboarding web experience to help new customers get personalized features.
- Delivered the experience for customers to create invoices from their tracked time.

### Product Design Intern @ Groupon
Jan 2018 – Jan 2018 | Palo Alto, CA
- Designed end-to-end user experience for the new feature in-feed personalization on mobile.
- Redesigned email reminder templates on web & mobile web to increase redemption rate.
- Optimized user experience of subscription center on the mobile web.
- Worked on UI audit and created sketch symbols to add to Groupon UI library.
- Collaborated with researchers, designers, content strategists, PMs, and engineers to research, ideate, and bring design solutions to Groupon customers.

### UX Designer @ Cascade Bicycle Club
Jan 2018 – Jan 2018 | Seattle, Washington, United States
- Conducted usability studies on the current Cascade Bicycle Club website.
- Redesigned the website and created interactive lo-fi & hi-fi prototypes.
- Ran usability tests on our prototypes with all stakeholders and iterated the design.
- Collaborated closely with Cascade marketing managers and presented final design to stakeholders.

### Design Intern @ Arquitectonica
Jan 2016 – Jan 2016 | New York City, NY
- Participated in Hudson Yard Project in collaboration with colleagues in NYC and Miami Office.
- Participated in site research and site analysis.
- Brainstormed and crafted 30 design options and presented final 4 options in client meetings.
- Generated digital 3D prototypes and optimized design iteratively based on clients’ feedback. 
- Used Adobe Creative Suite to create concept diagrams and presentation documents.


## Education
### Master of Science (M.S.) in Human Centered Design & Engineering
University of Washington

### Architecture
University of Michigan


## Contact & Social
- LinkedIn: https://linkedin.com/in/royyiluo

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Source: https://flows.cv/royluo2
JSON Resume: https://flows.cv/royluo2/resume.json
Last updated: 2026-04-13