• Designed and implemented performance‑critical services in C++ with multi‑threading and object‑oriented design principles, achieving a 20% reduction in request latency while seamlessly integrating with existing Java Spring modules.

• Built and optimized RESTful APIs with Spring MVC and implemented cross-cutting concerns using Spring AOP for logging, security, and exception handling.

• Leveraged AWS services (EC2, S3, Lambda, RDS) to deploy and scale backend systems, ensuring high availability and secure cloud operations.

• Managed dependency builds using Maven, improving build reliability, version management, and CI/CD integration.

• Developed scalable Java-based backend applications using Spring Framework, improving modularity, performance, and maintainability by 30% through optimized code refactoring and implementation of best practices.

• Built and optimized RESTful APIs with Spring MVC and implemented cross-cutting concerns using Spring AOP for logging, security, and exception handling.

• Designed and deployed cloud-native systems on AWS, utilizing EC2, S3, Lambda, and RDS to ensure high availability, security, and scalability, resulting in a 25% reduction in operational costs.

• Provided Level 2 support for data-driven applications, dashboards, and automation tools used by faculty and research teams.

. Designed and maintained ETL for data integration pipelines for ingesting, transforming, and analyzing financial and

market datasets using Python and SQL.

• Developed Python-based analytics and reporting solutions using REST APIs, JSON data, and automated pipelines, reducing manual processing effort by 80%.

• Designed and maintained interactive Power BI dashboards for operational and financial analysis, contributing to a 15% improvement in portfolio decision outcomes.

. Diagnosed and rectified 90% of first-level technical issues within the initial service level agreement timeframe, boosting end-user productivity and decreasing escalation rates by approximately 10%

• Resolved over 150 hardware, software, and network issues monthly, including LAN/WAN troubleshooting, resulting in a 15% reduction in campus-wide IT-related disruptions and improved user satisfaction.

. Improved portfolio forecasting accuracy by 15% through data-driven analysis and statistical modeling, visualized using Power BI dashboards.

. Managed incidents, problems, and changes within an ITIL framework, reducing incident resolution time and improving SLA compliance.

Supported hybrid infrastructure integrating on-prem and cloud systems using Azure and VMware virtualization.

• Administered Microsoft Windows Server, configured RAID, NAS, and SAN storage systems, and managed network settings including TCP/IP, DNS, and DHCP protocols.

• VOIP configuration, CAT 6 cable setup, MacBook and operating system support, and management of over 150 helpdesk tickets monthly using platforms like K1000, Jira, and Workday.

• Installed and maintained secure wireless networks, configured hot desk setups, and managed data backup systems to ensure operational continuity.

• Automated ticket ingestion from Jira and Workday into MySQL for trend analytics.

Supported high-profile sports executives and officials with replay systems during live NCAA football, basketball and baseball events.

· Provided technical support for large-venue broadcast and AV systems, including radio/TV distribution, IPTV, and event streaming technologies.

· Contributed to the deployment of IoT/instrumentation technologies, enabling real-time data collection and opera- tional analytics for facilities.

• Operate professional replay systems (e.g., EVS, DreamCatcher, or similar) for live sports broadcasts.

• Capture, clip, and cue multi-angle video feeds for instant playback.

• Synchronize replay outputs with live production switchers and broadcast servers.

• Perform system checks, media management, and real-time troubleshooting during events.

• Designed, developed, and sustained backend software solutions using Python with strong object-oriented principles, supporting business-critical applications.

. Built and optimized ETL workflows using Matillion platform for data integration from multiple source systems into centralized databases for analytics and reporting.

• Built and maintained RESTful Web Services using FastAPI and Flask, exchanging data via JSON and

integrating with external systems.

. Wrote and optimized complex SQL queries, stored procedures, and error-handling logic to support large-scale data processing.

• Implemented data persistence layers using MongoDB, enabling reliable data flow between production services and third-party integrations.

• Supported deployment, monitoring, and troubleshooting of applications in AWS and containerized environments, providing Level 2/3 production support.

• Collaborated in Agile (SCRUM) teams, participating in full design, development, testing, documentation and release cycles.

• Involved in all phases of the SDLC, from requirements collection to application development for dynamic user experiences.

• Migrated AngularJS controllers to Angular 2 components, enhancing performance and enabling lazy loading.

• Developed web applications using React.JS, facilitating seamless rendering on both client and server sides.

• Managed cloud infrastructure on AWS, ensuring reliable and highly available environments.