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Global Monetization - Risk Governance Foundation

TikTok Global E-Commerce - US Governance

• Developed and optimized Splunk dashboards to display real-time delivery metrics and platform health, resulting in improved monitoring capabilities and enhanced data visibility.

• Successfully updated the old Batch Splunk dashboard's index, resulting in 2x faster loading times and improving overall system efficiency.

• Implemented real-time alerts using Splunk and integrated them with PagerDuty, resulting in improved on-call routines and faster incident response times.

• Led the development of an internal developer portal that provided detailed information on Smart Home Hubs, including Device Shadow, WiFi, Cellular, and debugging abilities such as restarting and factory resetting hubs.

• Utilized GRPC and MQTT protocols to enable the functionality to ping and update the hubs' versions through OTA, improving the update process and ensuring seamless functionality for users.

• Implemented a portal to manage and upload the release version image file for the smart hub to Amazon AWS S3, streamlining the deployment process and ensuring a reliable release process.

• Developed a feature to manage Release version whitelists that include Smart Hubs' serial numbers on the developer portal, providing developers with direct access to update and manage the whitelists.