San Francisco, California, United States
✦ Designed and launched Umi, AI-powered wellness app recognized as Top App at CES 2025 and Tech Crunch, preparing for a U.S. rollout with expected 30,000 users in the first quarter.
✦ Led 0 to 1 to N product design, partnering across product, engineering, machine learning and data and GTM to deliver scalable, compliant and emotionally intelligent AI experience.
✦ Architected the agent UX system, that guided users towards successful outcomes optimizing task routing, fallback flows, and approvals to increase reliability, engagement and product growth.
✦ Drove design research and experimentation conducted Wizard of Oz, diary studies, A/B testing to refine and improve user understanding, task accuracy and long term engagement.
✦ Elevated product strategy and visuals through high fidelity motion design, developing interaction patterns, scaling design systems, building a visual design pattern and defining the brand’s AI personality and in-app experience.
✦ Co-inventor on 1 granted patent in conversational design and agentic user experience design.