• Contributing to SAVI.org (a community data platform that empowers individuals and organizations to make informed, data-driven decisions) by revamping the sitemap.

• Using HTML, XML, Python, and design thinking to help streamline article formatting, ensuring consistent presentation across the site, and support editorial workflows.

Features a diverse range of project work:

• Led a full redesign of The Polis Center website, reducing user navigation errors by 80% through improved information architecture and usability.

• Designed high-fidelity prototypes for Indiana FSSA’s statewide dementia dashboard, enhancing care coordination across 15+ healthcare providers.

• Built data visualizations for SAVI.org using Tableau and WordPress, achieving an 82.5% evaluation score for clarity and data interpretation.

• Researched 261+ user posts and conducted structured interviews to improve AI chatbot accessibility, with a focus on neurodiverse users.

Exacq (Enterprise Security System):

• Created a strategic UX roadmap to reduce churn and shape the product’s future vision, balancing user needs and business goals.

• Spearheaded Exacq’s UX enhancements for FY25 Q4 by presenting redesigned workflows to the Johnson Controls Executive Team.

• Improved feature discoverability and usability through UX audits, competitor analysis, and close collaboration with PMs and engineers, resulting in a 90% stakeholder satisfaction score.

Explored what a year-end campaign like “Firefox Wrapped” could look like to improve retention and re-engagement for 141M+ users during device migrations.

• Developed a scalable visual system (typography, iconography, motion).

• Led 0→1 design process: moving from ambiguity to clarity through experiments, storytelling, and user feedback loops.

• Created the foundation for an end-to-end “recap” framework tailored to Firefox’s unique product ecosystem.