Rewrote Chat product backend into a Public API handling 50M+ requests a day for customers worth $10M+ ARR total

Built iOS/Android SDKs from scratch within 3 months, unlocking $1M ARR in potential revenue

Launched Customer Portal, closing a top product gap for new business; influencing large deals worth $80K+ ARR each and serving existing customers valued at $5M+ ARR

Implemented major rich text editing functionality to Chat product’s bot builder influencing customers worth $10M+ ARR and unlocking other text editing features in the future

Achieved ~$1M ARR and successful acquisition by driving all encompassing engineering strategy/OKRs that reduced feature development time by 2x despite headcount reduction and increased productivity of acquiring company’s engineering team by removing legacy backend code (~91% decrease in LLOC)

Created and refined hiring process (mix of technical screens, hiring manager calls, and behavioral/technical on-sites) and led to 2 mid-level and 1 senior engineering hire

Reduced code review time by 30% and frequency of post deploy bug fixes by 50% by establishing a technical design documentation process with 100% adoption rate across the engineering org

Modernized Ruby on Rails backend with minimal user impact by migrating from Rails 4.2 to 5.2 and designing a canary deployment processes on Heroku

Enabled Product/Operations analytics leading to 13% decrease in Tutor payroll costs by designing and implementing an event sourcing pipeline

Reduced costs by 50% of event sourcing pipeline infrastructure by moving from AWS (Lambda, SQS, RDS) to a Rails 7 app on Heroku

Generated ~$1M in revenue over 24 months by leading Salesforce integration

Decreased response time by 99.99% by leading implementation of a service for monitoring, alerting, and observability

Increased developer productivity and system reliability by fixing broken test suite, reducing its run time from 20 min to 10 min (50% reduction), and integrating with CI platform

Enabled critical business goals (iterating on payment model, increasing user engagement, improving student experience and tutor quality) by improving core apps and services totaling over 400+ features