• Design low & high fidelity Figma wireframes & prototypes for DevOps

• Build design blueprints of the client's CRM future state

• Gather, analyze & synthesize data from design research workshops to develop artifacts (personas, user journeys, empathy maps, as is scenario maps) to better inform the overall design

• Gain a comprehensive understanding of the current-state & future-state of the client's sales stream from the design thinking workshops conducted with the client

• Work in tandem across streams to capture and illustrate the client's holistic future approach

• Design and facilitate design research sessions

• Reduced working in siloes by building a rapport and a line of communication between internal IBM teams

Overview of the state of current electronic payment terminals, the context of use, including an assessment of when and why they emerged. Understanding the varying characteristics of persons with disabilities, related accessibility

requirements or other relevant considerations in the design of the current technological solutions.

• Biometric research in electronic payment terminals.

• Biometric research intended to inform emerging or upcoming designs of

electronic payment terminals, physical/digital, expo/tradeshow research for

viewing new technologies, market analysis.

• Legal and ethical considerations, safety and risk factors (i.e. Privacy, Probability

of system failures or inaccuracies, further marginalization of vulnerable

populations).

Although this position isn't directly related to my field of study and current experience, I learned how to work under pressure in hot environments while understanding how to accommodate my school work.

I had the opportunity to work with some exceptional individuals and I learned so much about what it takes to run a restaurant.

If you're reading this Ron, you taught me so much about what it means to be an amazing manager and how balance is key to growing an exceptional team.

Though I started here, I will never forget what this experience has taught me.