As the Design Lead for several product teams, I work in a triad with a Product Manager and Engineering Lead to lead our team. We define our teams' roadmaps, project work. I created the schedule for discovery and executed all design, research, and synthesis activities - coordinating with cross-functional teams and key stakeholders to ensure company alignment.
Audit the design maturity of the organization and plan how to improve.
• Identify the need for a design system and get the implementation off the ground.
• Identify the need for and implemented a User Research information repository.
• Lead and execute the design for multiple product teams.
• Influenced product strategy by leading several product discovery efforts.
• Implemented user-centric process frameworks and conducted numerous workshops with agile development teams, sales, and customer success teams.
• Organized and facilitated customer research using multiple methods and tools for both discovery and delivery project phases.
• Refine the design hiring process and interview designers.
• Become a data-driven design team
• Define success metrics
• Measure design success or failure based on data.
• Systematize this process and evangelize it.