# Ryan Comte > Principal Product Designer | Figma Expert | Building AI-Enhanced, Data-Informed User Experiences that Drive Engagement & Growth | Deep Expertise Leading 0 to 1 Design Efforts For B2B Enterprise SaaS Location: Salt Lake City Metropolitan Area, United States Profile: https://flows.cv/ryancomte As a Principal Product Designer at Clozd, I bring over 10 years of experience in driving user-centered design initiatives within the B2B SaaS and enterprise software sectors. My work emphasizes creating efficient, data-driven, and human-centered design solutions that enhance user engagement and improve platform performance. Partnering with cross-functional teams, I have defined design strategies, standardized design systems, and delivered AI-enhanced tools that streamline workflows and foster feedback-driven decision-making. With a strong foundation in front-end development and design, I am passionate about aligning user needs with business objectives to deliver impactful results. ## Work Experience ### Principal Product Designer @ Clozd Jan 2023 – Present | Lehi, Utah, United States Defined the design vision and strategy for feedback channels and participant management, boosting engagement 15% through data-driven, human-centered design (measured via Tableau: monthly active users, repeat logins). Spearheaded end-to-end design for an AI-ready survey builder, delivering 3 months ahead of schedule and increasing participation by 15% with dynamic user flows. Standardized design systems with product and engineering teams, enhancing platform efficiency and laying groundwork for AI-powered feedback analysis. Stepped in as interim product manager, leading 4 developers and a designer to launch Workflows—a feedback engine adopted by 75% of customers, reducing churn and increasing LTV. Introduced a new product delivery methodology and process, accelerating time from ideation to launch of product initiatives by ~40% through streamlined processes and engineering efficiency metrics. Mentored a junior designer while collaborating to establish a design ops team and user research function. ### Principal Product Designer @ GuideCX Jan 2020 – Jan 2023 | Lehi, Utah, United States Led a team of 6 designers to craft a customer-centric design vision, driving a 40% increase in product delivery efficiency using Shape Up methodology. Built and scaled a design system in 3 months, adopted by engineering, unifying Compass (customer portal), professional tools, and a full SaaS platform overhaul for enhanced usability. Fostered an inclusive, collaborative team culture for the design team, hosting weekly 1:1s, developing performance metrics, and creating a leveling framework for career growth. Championed user research and usability testing, partnering with engineering to align design with technical feasibility, measured via Heap analytics. Collaborated with sales, marketing, and execs on product vision and roadmaps, presenting strategy at all-hands meetings. ### Design Mentor / Engineer Instructor @ 2U Jan 2021 – Jan 2022 Mentored 100+ UC Berkeley online students in UX/UI and full-stack development across three 6-month courses, improving job placement rates by 20% through data-driven design coaching. Developed curriculum emphasizing Figma, React, and user research best practices, equipping students for leadership roles in tech. Received formal training in education, mentorship, and leadership, honing skills applied in subsequent design management roles. ### Frontend Developer / Product Designer @ JourneyTEAM Jan 2019 – Jan 2020 | South Jordan, Utah Designed SharePoint-based intranets for enterprise clients, increasing internal communications by 30% through service design and multi-step workflows. Established accessible design systems and component libraries, streamlining development and ensuring WCAG compliance for a large credit union and other clients. ### Front End Developer @ Workfront Jan 2015 – Jan 2019 | Lehi, Utah Revamped UI for a legacy enterprise SaaS platform as part of a 3-person design ops team, building a scalable design system and component library supporting 150+ engineers. Led Project Phoenix, a 0-to-1 asset management extension, centralizing look-and-feel for marketing teams—key to Adobe’s 2020 acquisition. ### Web Application Developer / UX Designer @ Xactware Jan 2013 – Jan 2015 | Orem, Utah Designed and built a self-serve insurance claim app from scratch, boosting claim accuracy by 65% and adjuster efficiency by 22% through iterative prototyping and user feedback. ### Frontend Developer / UX Designer @ The Church of Jesus Christ of Latter-day Saints Jan 2012 – Jan 2013 | Riverton, Utah Led Interaction Design as well as Front-End Development for the public facing websites. My work includes: creating prototypes and mockups of future interactions; Using CSS, HTML, JavaScript, and jQuery to build meaningful and useful interactions. ## Education ### BS in Web Technologies in Web Development Utah Valley University ## Contact & Social - LinkedIn: https://linkedin.com/in/ryancomte - Portfolio: https://ryancomte.com --- Source: https://flows.cv/ryancomte JSON Resume: https://flows.cv/ryancomte/resume.json Last updated: 2026-03-31