Product designer based in San Francisco with 6 years of experience working in the consumer space. Specialties include growth design, systems architecture, and interaction design. www.ryandfong.com

2021 — NowInstacartSenior Product Designer

2021 — Now

San Francisco, California, United States

2020 — NowFreelanceProduct Design Consultant

2020 — Now

San Francisco Bay Area

Strategy, research, and design.

2019 — 2020Ethos LifeProduct Designer Team Lead, Growth

2019 — 2020

San Francisco Bay Area

Led design on the Growth team to reduce drop-off at the top of the funnel. Decreased bounce rate, and increased rate of quotes received and applications started.

2018 — 2019Ethos LifeProduct Designer

2018 — 2019

San Francisco Bay Area

Joined as the first product designer to build a design system and CMS which supported a strategic rebrand and enabled growth experiments.

2017 — 2018I V Y LabsProduct Designer

2017 — 2018

San Francisco Bay Area

Led design efforts to extend and launch Ivy Pay on iOS/Android. Automated the onboarding process (80% conversion) and increased organic growth. Reduced time to activation (–90%) and volume of support requests.

Education

2011 — 2015

University of California, Davis

Bachelor of Arts (B.A.)

2011 — 2015

Experience+

Education

Bachelor of Arts (B.A.)