# Ryan Fong

> Senior Product Designer at Instacart 🥕

Location: San Francisco, California, United States
Profile: https://flows.cv/ryanfong

Product designer based in San Francisco with 6 years of experience working in the consumer space. Specialties include growth design, systems architecture, and interaction design. www.ryandfong.com

## Work Experience
### Senior Product Designer @ Instacart
Jan 2021 – Present | San Francisco, California, United States

### Product Design Consultant @ Freelance
Jan 2020 – Present | San Francisco Bay Area
Strategy, research, and design.

### Product Designer Team Lead, Growth @ Ethos Life
Jan 2019 – Jan 2020 | San Francisco Bay Area
Led design on the Growth team to reduce drop-off at the top of the funnel. Decreased bounce rate, and increased rate of quotes received and applications started.

### Product Designer @ Ethos Life
Jan 2018 – Jan 2019 | San Francisco Bay Area
Joined as the first product designer to build a design system and CMS which supported a strategic rebrand and enabled growth experiments.

### Product Designer @ I V Y Labs
Jan 2017 – Jan 2018 | San Francisco Bay Area
Led design efforts to extend and launch Ivy Pay on iOS/Android. Automated the onboarding process (80% conversion) and increased organic growth. Reduced time to activation (–90%) and volume of support requests.

### Product Designer @ Penji
Jan 2016 – Jan 2017 | San Francisco Bay Area
Led an initiative to find product-market fit and redesigned the mobile app to launch Penji 2.0. Increased average customer usage (+30%) and decreased time spent on managing customer requests (–80%).

### UX/UI Designer @ nFlate, Inc.
Jan 2015 – Jan 2016 | San Francisco Bay Area
Led design efforts for the mobile app from conception to delivery on iOS/Android which was instrumental in securing an $800K angel investment following the launch.

### Industrial Design Intern @ California Lighting Technology Center (CLTC), UC Davis
Jan 2015 – Jan 2015 | Davis, CA
• Designed a personal task light for complex work environments using organic LEDs.
• Prototyped and tested variations of the luminaire with users to uncover usability issues.
• Built a high-fidelity mockup of the final design and presented to stakeholders.

### Quality Assurance Intern @ Adura Technologies
Jan 2012 – Jan 2012 | San Francisco, CA
• Tested all aspects of an energy saving device for commercial buildings.
• Ran automatic test scripts to compare and log all results.
• Used regression testing to communicate results to the engineering team.


## Education
### Bachelor of Arts (B.A.) in Design
University of California, Davis
Jan 2011 – Jan 2015


## Contact & Social
- LinkedIn: https://linkedin.com/in/ryandfong
- Portfolio: https://ryandfong.com

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Source: https://flows.cv/ryanfong
JSON Resume: https://flows.cv/ryanfong/resume.json
Last updated: 2026-03-25