# Ryan Fong

> Software Engineer

Location: Millbrae, California, United States
Profile: https://flows.cv/ryanfong1

AI-enabled Software Engineer with a passion for architecting and scaling enterprise-grade AI agent swarms. Experienced across various domains including backend development, cloud computing, data processing, and AI integration. Proven ability to deliver robust solutions in dynamic environments.

## Work Experience
### Software Development Engineer II @ Amazon Web Services (AWS)
Jan 2022 – Present | Santa Clara, CA
AIOps
- Design, optimize, and implement features that leverage LLM to automate complex tasks.
- Implement automated evaluation frameworks to assess the quality of LLM-generated output. 
- Research, experiment with, and integrate the latest cutting edge AI techniques. 
- Conduct quality audits of LLM features and drive product improvements with comprehensive A/B testing

### Software Engineer II @ Primer.ai
Jan 2021 – Jan 2022 | San Francisco, California, United States
- Designed, optimized, and implemented scalable backend features for Command that interact with Redis, Flask, Postgres, and Elasticsearch
- Implemented proximity search in Command to aggregate documents that fall within a geographic region using Redis caching, Mapbox geocoding, and Geopy computations
- Added language-awareness to Primer Analyze to support the Chinese and Spanish experiences
- Integrated Asyncio into the ingest pipeline to improve translation efficiency in the create-and-poll mechanism

### Software Engineer @ Google
Jan 2019 – Jan 2020 | Sunnyvale, California, United States
- Designed and implemented backend gRPC components (C++, Python) with comprehensive unit tests that leverage RPC mocks to support policy-based verification of third party applications
- Wrote C++ APIs that utilize multi-threading and relation predicates for surfacing resource status information of related entities in one place for handling appeals
- Improved reliability of Python verification logic by restructuring the code to separate sync and async flows
- Configured data pipelines and SQL scripts which run on large datasets to create aggregate signals that provide safeguards when taking policy-based actions

### Software Engineer @ YouTube
Jan 2020 – Jan 2020 | San Bruno, California, United States
- Designed and launched C++ Creator Mix features to millions of users that boost engagement metrics by leveraging heuristics to improve the ranking of series videos
- Conducted live user A/B testing experiments with prospective features and performed deep dive data analysis using Google Colaboratory (SQL, Python) to investigate various engagement metrics and identify launch candidates
- Launched C++ Mix filters with extensive end-to-end testing that check policy restrictions to ensure content safety for young at-risk users
- Designed and implemented C++ client-side components with comprehensive unit, integration, and functional tests that utilize RPC mocks to support migrations that affect live production workflows

### Software Development Engineer Intern @ Amazon
Jan 2018 – Jan 2018 | Seattle, Washington
- Created an RPC-based Java service that is used in fulfillment centers to improve packing efficiency
- Wrote APIs that perform reads and writes against a version-controlled data management system
- Leveraged JUnit and Mockito to write extensive unit, integration, and functional tests

### Software Intern @ Uncorporeal Systems Inc.
Jan 2017 – Jan 2017 | San Francisco Bay Area
- Populated and managed the SQL database using MySQL Workbench
- Created and unit tested python API endpoints  deployed through Chalice
- Migrated API tests and their dependencies into an isolated Docker Container

### Software Intern @ The Ohzone, Inc.
Jan 2017 – Jan 2017 | Sunnyvale
-Created an automated email management system using Python
-Utilized Amazon Web Services (including S3, SES, and EC2) to manage files

### Firmware QA Tester @ Fitbit
Jan 2016 – Jan 2016 | San Francisco Bay Area
-Executed and evaluated test cases and summarized results
-Demonstrated detail-oriented, methodical, and thorough approach to all assignments

### Summer Intern @ ZoLi Inc.
Jan 2014 – Jan 2014 | Burlingame, CA
-Organized and processed shipment orders
-Responded to customer inquiries


## Education
### Computer Science
UC Irvine


## Contact & Social
- LinkedIn: https://linkedin.com/in/ryan-fong-254059122

---
Source: https://flows.cv/ryanfong1
JSON Resume: https://flows.cv/ryanfong1/resume.json
Last updated: 2026-03-29