# Ryan Patrick Peroz > Principal Product Designer | AI Designer Location: Pittsburgh, Pennsylvania, United States Profile: https://flows.cv/ryanpatrickperoz I am a Principal Product Designer with a focus for AI design and leadership with more than 12 years experience in practice. I have held positions in consulting and in working directly within advent teams with fortune 500 companies as well as startups, primarily in financial technology, retail, data science, security, government, and engineering. My experience with startups focused on improving quality of life with augmented reality apps to repair water-wells in South America, kubernetes based edge-computing SaaS for heavy international markets, generative AI for UX with online accounting software, AgenticAI for advanced enterprise software (compound AI system blueprinting) and deep customer behavior research conducted in-person to successfully create net-new systems for aeronautics engineers working to build safer planes. My preference now is to find a permanent role that meets my expectations in company culture and an opportunity to advance through the company's user experience and innovation leadership roles. ## Work Experience ### Principal Product Designer in Global Risk Solutions @ Liberty Mutual Insurance Jan 2023 – Present | United States • Led the redesign of the terrorism insurance platform, directing 30 contributors on 0–1 product enhancements using AI and GPT tools. • Drove global B2C insurance platform improvements with compound AI (Visily), cutting redesign cycles by 25%. • Oversaw evaluation and optimization of fintech tools and features, preparing the platform for global scalability. ### Principal Product Designer | AI Lead Designer @ Section Jan 2021 – Jan 2023 | Boulder, Colorado, United States • Implemented generative AI to enhance process flows in a SaaS platform built on Kubernetes. • Led AI-enabled UX feature development, helping business customers complete tasks 30% faster. • Launched UX playbooks and templates, locking down consistency in UI and accessibility across four design teams. ### Principal UX Designer @ Patriot Software, LLC Jan 2019 – Jan 2021 | Canton, Ohio, United States • Converted high-impact customer support pain points into targeted UX solutions, cutting ticket volume by ~30% and reducing friction across multiple workflows. • Built compliance checks and guardrails into payroll workflows, boosting design confidence and reducing tax errors by ~25%. • Established UX metrics framework linking design changes to support, retention, and revenue outcomes, enabling executives to track ROI on design investment. ### Principal UX Designer @ Sigma Resources LLC Jan 2017 – Jan 2019 | Greater Pittsburgh Area • Designed an enterprise system for CSE Corporation that cut safety and assembly documentation time by ~30%, freeing engineers to focus on higher-value work. ### Senior Product Designer @ Nielsen Jan 2015 – Jan 2017 | Greater New York City Area • Consulted with Nielsen to unify UX copy and UI components, cutting duplication across product lines and accelerating feature delivery. • Standardized UX copy and UI components, enhancing consistency across multiple product lines for our B2B and B2C products. ### Lead Product Designer @ Manifest Jan 2011 – Jan 2015 | Milwaukee, Wisconsin, United States • Delivered UX designs and copy for Caterpillar, Kohl’s, Allstate, et al. • Reduced bounce rates on Caterpillar’s parts.com from 90% to 10% by designing customer-centric affordances in the purchase funnel. • Lead designer on Kohl’s mobile B2C experience for Kohl's Yes2You Rewards Program, Kohl’s BOPUS Mobile, Desktop Pricing Compliance, and Kohl’s China. ### Senior UX Designer (From Junior UX) @ V-Soft Consulting Group, Inc. Jan 2008 – Jan 2011 | Chicago, Illinois Consultant designer tasked to improve taxonomy, create effective personas, participate in research and testing, and high-fidelity designing in Axure. • Practiced design thinking approach in Agile work environment. • Assigned more complex senior level work due to high quality design work and positive client feedback. ## Education ### Master's degree in Aesthetic University of Chicago ### Bachelor of Business Administration in May 2008, Science of Marketing and Science of Business Administration Franklin University ## Contact & Social - LinkedIn: https://linkedin.com/in/ryanperoz --- Source: https://flows.cv/ryanpatrickperoz JSON Resume: https://flows.cv/ryanpatrickperoz/resume.json Last updated: 2026-03-31