• Managed cross-functional creative production and project management tasks (including project definition and documentation of scope, planning, estimation, budget and communications) for enterprise-scale global web properties.

• Analytical problem solving, influencing, facilitating, prioritizing and diplomacy with multi-team

leadership, to monitor and make continual improvements to processes for project delivery using Agile / Scrum methodology.

• Proactively communicate project status with stakeholders and internal creative team, facilitating

effective team meetings with clearly stated goals and next steps.

• Supported the Web UX team and leadership while enforcing Sony creative guidelines, anticipating issues before they become problems and adhering to the project forecast of deliverables to ensure accurate and timely accounting accruals.

• Managed vendor engagements by authoring and executing RFP processes, with significant involvement in the evaluation of proposals and SOWs.

• Established standards for identifying and resolving issues, managing risk, developing detailed work plans and specifications.

• Implemented Project Management tools for Creative Requests, Analytics and Resource Allocation. Active participant in user research studies in collaboration with Analytics to get an in-depth knowledge for better UX development.

True Action is a digital and commerce agency. As part of eBay, Inc. / GSI Commerce, they are practitioners in performance marketing and experience design offering a broad solutions suite that drives their clients' online businesses.

• Accountable for the successful delivery of multiple, simultaneous projects from discovery and design through delivery and completion.

• Worked directly with Client and Marketing Services to plan and execute project plans for key client project initiatives.

• Collaborated with business representatives on enhanced projects, business analysts, development teams and QA specialists to build well-structured comprehensive project plans for new launches and large project initiatives, managing the project in its entirety.

• Responsible for completion of functional requirements for projects, and conveying requirements to the proper teams to ensure that the final product meets the expectations of the original project requirements.

• Facilitated project status meetings and advise on the effects of change requests which will have a impact on schedule and resources; produce agendas and prepare the resulting conclusions and action items.

• Provided direction to resources, monitor development efforts, report project status, and raise awareness on issues requiring escalation.

• Developed, improve workflow and processes for ongoing operations, and supports process flow that defines the processes.