•Successfully led a critical compliance project (#1 company priority) that allowed internal and external customers to ensure adherence to regulatory requirements, resulting in a 10% MoM reduction in compliance-related customer tickets
•Led the successful migration of databases from MySQL on EC2 to AWS Aurora, resulting in a 25% reduction in latency and an estimated $100k in annual cost savings
•Identified and fixed top causes for errors in critical endpoints, improving the endpoint success rate from 95% to over 99.95%
•Spearheaded the migration of the caching layer from Hazelcast to AWS ElastiCache, improving platform scalability and reducing response times by 30%
•Led Terraform efforts across the organization, resulting in improved infrastructure-as-code practices and a 30% reduction in deployment time
•Contributed to platform bug fixes outside of my immediate team, resulting in a $250k+ reduction in cloud costs and improved platform stability for all users
•Drove deprecation and consolidation efforts of legacy roles, resulting in decreased overhead and cognitive load for teams
•Improved the lives of on-call engineers by identifying and fixing noisy pages, reducing the total number of pages by 50%, resulting in a 70% reduction in after-hours incidents and a 20% increase in on-call engineer NPS
