Collaborating with other team members to come up with innovative solutions to complex problems

Taking full ownership of assigned tasks and seeing them through to completion while paying close attention to detail

Maintained the accuracy and organization of all current resident files.

Managed overall tenant relations promoting in overall tenant satisfaction.

In coordination with Meals on Wheels, received and tracked EOC client referrals via email.

Placed hot meal orders through food delivery apps such as DoorDash and Caviar.

Worked with collaborative agencies and volunteers to ensure grocery requests are delivered to clients in quarantine.

Created and maintain Excel Spreadsheets and Word Documents to track client and volunteer information, expenses, and program statistics.

Tracked Receipts for Amazon and DoorDash orders.

Communicated with clients to verify logistics.