Designing and leading an internal enterprise tool to manage medical trials and document tracking for Eli Lilly.

➝ Optimized PM workflows by simplifying flows and clarifying states, improving completion speed across 200 actions per month and cutting setup time by 80%.

➝ Performed 15+ sessions combining interviews and task tests, translating insights into clearer navigation and microcopy that improved completion by 60%.

➝ Integrated AI-assisted prototyping and automated repetitive steps with ChatGPT and v0.dev, saving 18 hours per sprint and shortening iteration cycles by 25%.

➝ Coordinated cross-functionally with product managers and engineers, consistently delivering refined designs ahead of deadlines.

➝ Developed 20+ Figma components within a governed system to standardize patterns, raising cross-product interface consistency by 95% organization wide.

➝ Shipped a rebranded order tracker component in Figma and conducted accessibility testing, ensuring 100% WCAG AA compliance for a feature used by millions of Verizon customers.

➝ Formalized library governance via weekly reviews, reducing rework and accelerating design adoption across 6+ global teams.

➝ Verified builds post-handoff and filed 10+ Jira tickets, reducing front-end QA time by 20% and preserving design intent.

➝ Delivered a re-engagement flow with the activation team targeting approximately 290,000 expired memberships, clarifying steps and messages to lift returns by 35%.

➝ Partnered with senior designers, researchers, PMs, and developers in a scrum cadence to refine features in Figma, delivering 3 product updates on schedule and improving on-time delivery by 25%.

➝ Conducted 20+ user sessions via Pendo and Lyssna, converting insights into prioritized fixes that increased task success by 30% and reduced confusion paths by 20%.

➝ Systematized reusable patterns and responsive rules to a multi-device system, raising cross-platform consistency by 40% and lowering UI variance across web, mobile, and wearable experiences.

➝ Designed an art price calculator prototype with a 78% accuracy rate, based on user feedback and pricing logic research.

➝ Analyzed 10+ manual art pricing tools to understand underlying logic and inform a more intuitive user flow.

➝ Conducted interviews with 50+ artists to uncover pricing behaviors and tailor features to the marketplace’s core audience.

➝ Ran usability tests with 25 participants (including artists, designers, and sculptors), using feedback to refine wireframes.