Driving design of next generation edge to AI cloud networking products

Envisioned an innovative sequencing instrument setup experience for technical and non-technical customers with self-setup and simplified networking, enabling faster installation and reduced costs

Reimagined the omnichannel help experience with self-service options and personalized recommendations to reduce sequencing time

Designed a seamless experience for customers to personalize their sequencing needs with on-board, on-premise and cloud capabilities to enable faster sequencing and process more patient samples

Collaborated with product and engineering to optimize instrument maintenance and operations with over-the-air updates to reduce instrument downtime

Streamlined infectious disease landscape by partnering with research and clinical domain experts to deeply understand infectious disease workflows of customers

Transformed infectious disease reporting on web and mobile for health care providers with seamless access and easy interpretation enabling informed clinical decisions

Designed 0-to-1 products namely clinical reports with a novel approach to portray and interpret pathogens accurately with antimicrobial resistance markers (AMR) resulting in better informed decisions for immunocompromised adult and pediatric patients

Revamped data representation, visual design and interaction behavior of the Karius product ecosystem leading to improved test kit ordering experience, patient sample tracking and reporting

Improved overall product experiences by partnering with research to deeply understand patient and provider journeys, impacting product development life cycles

Actively advocated a human-centered design approach across the organization and executive leadership including chief medical officer, scientists, clinicians, technical and non-technical experts leading to better collaboration and trust

Reenvisioned the web and mobile search product, ranked in the top 3 among hundreds of other products, enabling quick access to regulatory filings, clinical trial data, biometrics, drug safety and quality that led to improved efficiency across the drug development process

Managed research and design team to deeply understand the global regulatory landscape to drive regulatory product design, resulting in faster release cycles and a 50% decrease in overall filing time

Improved drug safety business processes and created advanced tools for safety scientists to track adverse events efficiently

Improved product specifications and created high quality product experiences by conducted multiple, yearly in-person human-centered design (HCD) trainings across several global Roche and Genentech sites to embed HCD process across global and cross-functional teams

Led and mentored a monthly international UX council of 80+ members, including designers, researchers, business analysts, scientists, and several other technical and non-technical roles to showcase product successes/insights and explore new UX trends and techniques

Led design of RapidPlan, a first-to-market innovative machine learning and AI product that automates treatment planning, leading to a significant reduction in patient wait times and faster treatment planning from several hours to a few minutes

Designed a product to track patient dose to enhance clinicians ability to monitor patients throughout an oncology treatment resulting in improved standard of care

Contributed to the oncology information systems product by designing personalized workflows for individual clinician roles across the oncology care team leading to increased efficiency in patient care delivery

Partnered with research, product and engineering on global oncology site visits to observe, interview and document interactions with the oncology care team to inform continuous product iterations and design new products

Partnered with UX engineers to create, maintain and implement design systems, advocated it’s use to bring consistency and harmony across Varian’s software and hardware products