Responsible for designing, building and shipping software from prototyping and designing functional code to coding and testing, taking ownership of the software until it is handed over to the client (internal or external). Apply software engineering principles to analyze and problem-solve, and design a solution. Create technical specifications and design and develop test cases. Analyze existing systems to provide recommendations for improvement. Ensure proper documentation.
•Collaborated on a project to create an interactive testing environment using PHP for outreach campaigns, cutting the time for creating outreach campaigns by 50%.
•Developed a checking mechanism which helped reduce production run time errors in IVR outreach campaigns by 40%.
•Engineered a volume test simulation for IVR campaigns which helped increasing outreach by 300%.
