# Sahiti S. > Senior Staff UX Designer | Ex-Microsoft, Meta, Amazon | Helping start-ups solve great problems with design and engineering! Location: New York City Metropolitan Area, United States Profile: https://flows.cv/sahiti I'm looking to help start-ups to find and solve great problems with UX Design. I have 10+ years experience with Big Tech and startups. I don't just want to do a job, redesigning a feature, I am looking to push boundaries, solve problems that have never been touched by design. Utilize the latest inventions in AI to set the direction of companies ## Work Experience ### Staff UX Designer @ ServiceNow Jan 2022 – Present - Designed and implemented user centric workflows for L2C & order management applications - I lead user interviews, customer surveys, customer journey mapping, contextual inquiry, 
 affinity mapping, and design workshops with customers and cross-functional teams to understand 
 and meet their needs. - I worked on A/B testing, Usability testing, & Service prototyping for the external public facing services
 like Customer Service Management (CSM) & Field Service Management (FSM) offered by Servicenow. - I worked on design project roadmap, planning, analyzing, and reporting on L2C prototyping 
 applications at Servicenow - tools used: Figma for advanced prototyping, complex artifacts ### Senior Service Designer @ Johnson & Johnson Jan 2022 – Jan 2022 - Lead the Design Strategy for teams that involve 20+ employees, who deal with millions of dollars, who have executive, director & VP level employees of all different departments. - I formulate and ran UX Design workshops suitable for the situation to align the team's views on next steps. ### Senior Lead Product Designer @ Capital One Jan 2021 – Jan 2022 | New York, United States Researched & Designed the Loan Miner Application used by originators to find refinance deals for Capital One. Only designer in an engineering team that doesn’t have experience with designers. Had 3 types of managers, and 15 different stakeholders. I was in charge of delegating work to new designers. ### Senior Staff UX Designer @ SSENSE Jan 2021 – Jan 2021 | Toronto, Ontario, Canada Managed 8 Teams, reported to the Director of Product, Researched, Designed from scratch a new ERP system for expanding internationally in the European Market ### Staff UX Designer @ Barclays Jan 2020 – Jan 2021 | Whippany, New Jersey, United States Working with key stakeholders in-house to help design next-generation, rich client Sales Force applications for the Compliance Department at Barclays ### Senior UX Designer @ AlphaSense Jan 2020 – Jan 2020 | Manhattan, New York, United States Co-designed the main AI Search engine interface & the Sisu design system for financial software ### Senior Product Designer @ Meta Jan 2019 – Jan 2019 | Menlo Park, California, United States Collaborated with cross-functional partners to layout the complex workflows and created a digital firewall UI interface from scratch ### Designer II @ Microsoft Jan 2018 – Jan 2019 | Redmond, Washington, United States - Worked on on-boarding complex supply chain processes into one centralized cloud platform - conducted user research, interviews, usability tests, stake holder presentations - designed low-fi paper prototypes for testing, mid-fidelity axure prototypes of demonstrating interaction design, and high fidelity designs on sketch to deliver redlines/css to engineering - rigorously collaborated across the org in order to convey design decisions ### User Experience Designer @ ChefHero Jan 2016 – Jan 2018 | Toronto, Canada Area Designed the Android app, iOS app, & Chefhero’s web applications Experience with Google’s Material design & iOS UI guidelines and created custom style guide to be used company-wide Conducted client UX Interviews with Toronto’s biggest restaurants Created high fidelity designs for user profiles, business metrics dashboard & on-boarding ### UX Engineer @ AdStage, a TapClicks Company Jan 2016 – Jan 2016 | San Francisco Bay Area Co-designed Automate app, a platform to manage Google, Facebook, Linkedin, Twitter & Bing Ads in one place. Collaborated with 5 engineers, 2 designers, & a product manager using agile & SCRUM to analyze pain points and redesign the product architecture ### UX Engineering Intern @ Coursera Jan 2015 – Jan 2015 | Mountain View, California Designed & implemented front-end for linkedin certification, admin on-boarding & dashboard Collaborate closely with designers to build end-to-end features using React.js, Sketch & inVision Implemented localization and testing across large-scale web applications ### UX Engineering Intern @ Deloitte Jan 2015 – Jan 2015 | Toronto, Canada Area Designed & developed Deloitte Hangouts IM App for company-wide intra-office communication Implemented features: speech-to-text (Google Speech API),real-time Share-Point integration & in-chat video playback Pitched this project to several executives and got approval to expand company-wide ### User Experience Designer @ Amazon Jan 2013 – Jan 2014 | Newark, NJ • Member of the Ingestion team, dealt with syncing audio files and ebooks • Designed a dashboard for internal monthly metrics • Re-designed the user experience in Amazon Kindle’s Mayday App • Co-developed the curve-fitting algorithm used for the Kindle pen tool • Created Live Audio & Video quality Indicator, Bluetooth, Headphones, and Speakers functionality & configuration setting ### UX Engineering Intern @ Ecologix Jan 2013 – Jan 2013 | Cambridge, ON • Design Circuit Boards using Cadsoft’s Eagle software, Solder and Test PCBs, Integrated Chips for I/O expansion using I2C Communication • Build an Arduino based controller that interacts with sensors and controllers to provide real-time climate conditioning • Part of a core technology team developing OO software for a green energy heating and air conditioning product ### UX Engineering Intern @ Transportation Compliance Services, USA Jan 2012 – Jan 2012 | Concord, Ontario, Canada Designed Developed Overseas Motor Vehicle Credential Insurance & Fuel Tax Reporting Software ## Education ### Hon. Bachelor of Applied Science (B.A.Sc.) in Computer Engineering Minor in Human Computer Interaction (HCI) University of Waterloo ### Interaction Design Specialization UC San Diego ## Contact & Social - LinkedIn: https://linkedin.com/in/deseng --- Source: https://flows.cv/sahiti JSON Resume: https://flows.cv/sahiti/resume.json Last updated: 2026-03-29