# Saif Jilani

> Engineering @ Overjet | Haas MBA | ex-Amazon

Location: San Francisco, California, United States
Profile: https://flows.cv/saif

Software Development Engineer at Amazon - Building Backend Java Services for Alexa & Last Mile Technology
Bachelor of Science (BS) in Computer Science from University of Michigan with a Minor in Entrepreneurship

## Work Experience
### Senior Software Engineer @ Overjet
Jan 2023 – Present | San Francisco, California, United States
- Reported directly to CTO at Series C startup ($133M total funding), driving cross-org initiatives across ML, product and platform.
- Launched Provider Network Management (0→1): CEO-sponsored initiative that unlocked $XXM+ in revenue and created a new product line.
- Reduced P99 ML pipeline latency 50% (3s→1.5s) and eliminated dropped messages by migrating from Cloud Run push-based to Kubernetes + Pub/Sub pull-based architecture.
- Accelerated development for 30+ engineers/scientists by designing a Go–Python hybrid protocol to decouple ML models from platform services.
- Enabled zero-downtime releases through a dark-to-live promotion mechanism for major features and architecture changes.
- Built end-to-end developer and observability infrastructure, including CI/CD, onboarding automation, internal CLI, monitoring dashboards, and alerting systems, boosting org-wide velocity and reliability.
- Improved collections revenue by building an AI agent leveraging Twilio, 11 Labs, and Gemini.
- Directed orthodontics claims workflow across 20+ engineers (ML, platform, insurance, frontend), driving $XXM+ revenue gains.

### Founding Engineer @ Command AI (fka CommandBar)
Jan 2022 – Jan 2022 | San Francisco, California, United States
YCombinator startup acquired by Amplitude. 

- Built a real-time metrics pipeline, cutting latency from 12 hours to seconds while slashing infra cost from $3K → $200/month.
- Developed a personalization engine via reverse-ETL, segmenting end users into persona groups to drive tailored experiences.

### Software Development Engineer II (Last Mile Technology) @ Amazon
Jan 2019 – Jan 2022 | Greater Seattle Area
- Scaled last-mile delivery systems from single-point (Prime Now) to multi-location (Amazon Hub), supporting 20,000+ TPS worldwide.
- Built a configuration-driven platform that cut new use case launch time from 3 months to 5 days, accelerating innovation.
- Developed an automated log analysis tool using S3, Elasticsearch and search-based UI, reducing debugging effort by 25 hours weekly.
- Launched a root-cause reduction program that lowered operational tickets by 37% YoY (vs. 20% target).
- Hiring & Mentorship: Led 38+ interviews resulting in full-time hires; mentored interns and junior engineers into full-time roles and promotions.
- Quality Tech Award (2021): Recognized among 2,000 employees for automating manual workflows, saving 25 engineering hours weekly.
- Hackathon Winner (2021): Applied ML to automate database configuration, winning against 200 engineers.
- Operational Excellence Champion (2020): Awarded for reducing debugging time and surpassing YoY efficiency targets.

### Software Development Engineer I & II (Alexa Engine) @ Amazon
Jan 2017 – Jan 2019 | Greater Seattle Area
- Optimized Alexa Music latency globally by 127ms through large-scale codebase refactoring, improving responsiveness across millions of devices.
- Designed and deployed a real-time data pipeline that cut metric visibility time from 12 hours to seconds, empowering all Alexa teams.
- Alexa Hackathon Winner (2019): Built a tool to instantly surface Alexa metrics, winning against 200 engineers.

### Developer Intern @ Shopify
Jan 2016 – Jan 2016
- Enabled Shopify to launch its first flash-sale mobile application for users by creating an async checkout process using Redis and background worker tasks

### Software Developer @ University of Michigan
Jan 2015 – Jan 2015 | Ann Arbor, MI
- Developed two K-12 educational applications for Professor Soloway targeted at improving collaborative learning at schools in Singapore and the United States
 - Integrated the Google Realtime API to allow for synchronous collaboration between students
 - Practiced agile development and pair programming to help reduce bugs and write more readable code
 - Presented application demos to educators and conduced testing sessions with elementary students

### Software Development Intern @ NTT DATA Americas
Jan 2014 – Jan 2014 | Ann Abror, MI
- Created a database-driven-website using C# and HTML on Visual Studio to aid in the creation of a web application used to assess employee performance
 - Generated a database table using SQL on Microsoft SQL Server which was used to test the web application

### Research Assistant @ University of Michigan Ross School of Business
Jan 2013 – Jan 2014
- Performed data analysis and data cleaning on productivity of workers in Indian garment factories
 - Researched articles and journals on development economics and found a correlation between soft skills and better productivity. Presented findings to faculty


## Education
### Master of Business Administration - MBA
University of California, Berkeley, Haas School of Business
Jan 2022 – Jan 2025

### Bachelor of Science - BS in Computer Science
University of Michigan
Jan 2012 – Jan 2016

### Karachi Grammar School
Jan 1997 – Jan 2012


## Contact & Social
- LinkedIn: https://linkedin.com/in/saif-jilani-b72b1076

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Source: https://flows.cv/saif
JSON Resume: https://flows.cv/saif/resume.json
Last updated: 2026-03-23