# Sai Krishna N.

> Senior Software Engineer @Salesforce | AI Platform & Cloud Infrastructure | Java, LLM Integrations

Location: San Francisco Bay Area, United States
Profile: https://flows.cv/saikrishnan

Senior Software Engineer (SMTS) with over 4 years of experience at Salesforce, specializing in scalable backend architecture, cloud infrastructure, and AI platform enablement. Currently driving the architectural implementation of critical AI features like Agentforce and implementing Prompt Builder across the complex multi substrate environment. Passionate about building secure, high-availability services and solving strict data compliance challenges. Proficient in Java and scalable system design.

## Work Experience
### Software Engineer SMTS @ Salesforce
Jan 2023 – Present | San Francisco Bay Area
AI Platform & LLM Gateway Enablement: Partnered with cross-functional teams to architect and enable AI features like Agentforce and Prompt Builder for multi substrate.

### Software Engineer MTS @ Salesforce
Jan 2022 – Jan 2023 | San Francisco Bay Area
Cloud Security & Compliance: Developed the Config Isolation Tool (CIT), a JAXB-based CLI utility enforcing architectural separation of configurations across multi substrates, ensuring strict data sovereignty at submit-time.

Developer Tooling & Infrastructure: Built a Java-based orchestration CLI wrapping HashiCorp Vault to streamline OIDC login, token lifecycle management, and secure secret retrieval for internal engineering teams.

### Software Developer @ IBM
Jan 2021 – Jan 2021 | San Jose, CA
Migrated existing integrated text search servers to standalone text search architectures for rich text documents within the IBM DB2 product.

Developed Unix shell scripts and test buckets for deployment on IBM Hotel machines.

### Software Engineer @ Walmart eCommerce
Jan 2021 – Jan 2021 | Sunnyvale, CA
Engineered cloud-deployed backend microservices to drive visual search product recommendations from Walmart's vast image database.

Built and deployed proof-of-concept features for an Augmented Reality application serving over 89 million users.

Designed the Zeekit Android library for virtual clothing try-on as an integrable module

### Full-stack Developer @ Mutual of Omaha
Jan 2021 – Jan 2021 | United States
Developed Java and Groovy backend microservices for an insurance automation tool, reducing policy creation time by 60% and saving analysts 10% of daily effort.

Architected security and CI/CD infrastructure from scratch, implementing LDAP, role-based authorization, Docker containerization, SonarQube, and Jenkins pipelines.

### Software Engineer @ HighRadius
Jan 2018 – Jan 2020 | India
Developed backend data-ingestion agents utilizing Python scripts, REST APIs, and file parsers to automate Integrated Receivables and Payment workflows for over 100 enterprise clients, including Uber and GE.

Redesigned legacy web and email aggregation frameworks, which yielded an 11% improvement in system performance.

Improved the accuracy of aggregating customer claims by 7% by upgrading existing frameworks.

### Software Developer @ Singularium Technologies
Jan 2017 – Jan 2017 | India

### Android Developer @ Codoc Technologies
Jan 2016 – Jan 2017 | India


## Education
### Masters Degree in Computer Software Engineering
San José State University

### Bachelor's degree in Computer Science
National Institute of Technology , Patna


## Contact & Social
- LinkedIn: https://linkedin.com/in/akhil-saikrishna

---
Source: https://flows.cv/saikrishnan
JSON Resume: https://flows.cv/saikrishnan/resume.json
Last updated: 2026-03-29