# Saksham Bansal

> Building AI Agents @ Eltropy

Location: San Francisco Bay Area, United States
Profile: https://flows.cv/sakshambansal

Some accuse technology of making humans slaves; we can’t imagine a world without smart phones anymore; we can’t turn off our computers! For every query, we turn to our Google God! The purpose of the field of Computer science is to optimize the benefits of technology for the users with the aid of imagination and knowledge. As any process of evolution demands the amalgamation of these two prerequisites, I am armed with the former and seek guidance for the latter. Thus, I aspire to base my career and lay a foundation in the world of Computer Science.

## Work Experience
### Forward Deployed Implementation Engineer @ Eltropy
Jan 2025 – Present | Santa Clara, California, United States

### Implementation Engineer and AI Conversational Designer @ Eltropy
Jan 2024 – Jan 2024 | Santa Clara, California, United States
- Spearheaded the integration of multiple third-party software solutions, including MeridianLink, Fiserv Portico, Akuvo, Q2, Alkami, and SWBC Payments, Temenos and many more into Eltropy’s unified digital conversation platform, enabling diverse banking use cases such as Collections, Payments, Loans, and Contact Center for numerous credit unions across the United States.
- Provided key support to other Implementation Managers in troubleshooting complex integration issues, ensuring seamless deployment and functionality of third-party systems.
- Designed comprehensive Implementation Guide Templates to standardize internal processes, enabling efficient execution of integration procedures by team members.
- Led multiple implementation projects from initiation through to Go-Live, consistently meeting critical project milestones and ensuring timely delivery.
- Coordinated with cross-functional teams, including Product, Engineering, and Client Success, to align project requirements and deliver client-centric solutions.
- Conducted technical training sessions and demos for internal teams and clients to ensure a smooth transition post-implementation.
- Managed risk assessments and mitigation strategies to address potential delays or issues during project execution.
- Ensured ongoing communication with clients to clarify project specifications, address concerns, and provide timely updates on progress, fostering strong client relationships and satisfaction.

### Data Analyst @ Precise Communications
Jan 2023 – Jan 2023 | Dubai, United Arab Emirates
• Developed a Data Model for a Lottery Based Client Company to monitor the number of visits by users from different countries, track the number of new users and registered users visiting the website.
• Worked on a Project which collects a large Dataset of user details registered and cleans it based on valid phone numbers belonging to different regions.
• Updated the client website on a regular basis to have hourly reports of the total sales and revenue.
• Collected and analyzed the company’s past 10 year client Data to understand the profit trends.


## Education
### Bachelor of Science - BS in Computer Science
University of Massachusetts Amherst

### Bachelor of Science - BS in Mathematics
University of Massachusetts Amherst

### Minor in Business Administration and Management, General
Isenberg School of Management, UMass Amherst

### High School Diploma in Computer Science
Delhi Private School, Sharjah


## Contact & Social
- LinkedIn: https://linkedin.com/in/saksham-bansal-160013208

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Source: https://flows.cv/sakshambansal
JSON Resume: https://flows.cv/sakshambansal/resume.json
Last updated: 2026-04-11