Designed & built a web-based ticket management system to replace a paper-based process

Built PHP/MySQL back-end, Javascript/jQuery front-end and deployed on AWS EC2

Designed the relational database from scratch used for the web app

Built and maintained a configurable form response recording system for the CRM, including all response reports; manages 10 Million responses / month today

Developed a complete content management system for clients to push messages to users through the apps