# Sally Mostafa > Senior Software Engineer at Gladly Location: San Francisco Bay Area, United States Profile: https://flows.cv/sallymostafa Passionate software engineer with 11 years of experience and M.Sc. in Computer Sci- ence. Spent my career across different industries working on high-impact and scalable systems utilizing a broad range of technical and personal skills. I've worked with different technologies and tools, I can pick up new technologies and businesses very quickly. Technologies/tools: Go, Kafka, Docker, PostgreSQL, Kubernetes AWS, Github actions, Python, DataDog MySQL, Snowflake, Terraform, OOP, Java, Spring Boot (REST), gRPC, Protobuf, React, Node,Typescript, software architecture ## Work Experience ### Senior Software Engineer @ Gladly Jan 2023 – Present | San Francisco Bay Area ### Software Engineer II @ Attentive Jan 2021 – Jan 2023 | San Francisco Bay Area ### Machine Learning Intern @ Genentech Jan 2020 – Jan 2020 | South San Francisco, California, United States Developed machine learning model to predict clinical outcomes from clinical trials. Winner of the interns’ project showcase. ### Graduate Teaching Assistant @ San Francisco State University Jan 2020 – Jan 2020 | San Francisco, California, United States Teach data structures and algorithms in Java: - Course design - Prepare and teach lectures - Prepare and grade quizzes/mid-terms/projects/final-exam. - In-person and online teaching ### PINC (Promoting Inclusivity in Computing) mentor @ San Francisco State University Jan 2019 – Jan 2020 | San Francisco, California, United States Mentor students perform analysis on flow cytometry samples to detect outliers, using R and Python. The project supervised by Prof. Kulkarni and Prof. Aldestine ### Software Development Team Leader @ Medstreaming Jan 2019 – Jan 2019 | Remotely - Redmond, WA ### Senior Software Engineer @ Medstreaming Jan 2016 – Jan 2019 | Remotely - Redmond, WA • Achieve approximately 30% reduction in the application startup time. • Actively participating in designing, analyzing requirements, recommending technologies and developing of the web platform, which is a multi-tenant and cloud-ready web application that combines N-tier, Message Bus, and Domain driven architectures. The project is implemented using angularJS2, TypeScript, HTML5, JQuery, CSS3 and REST API. • Handle Escalations shifts which include monitoring, investigating and fixing reported internal and external bugs. • Meeting with other teams like QA, support, project managers, team leads and sometimes customers to discuss issues, requirements and recommended solutions. • Contribute to projects planning and estimations through meetings with team leads. • Mentor and assist new team members. ### Software Engineer, Systems and Infrastructure Team @ Medstreaming Jan 2014 – Jan 2016 | Remotely - Redmond, WA Medstreaming is a leader in healthcare solutions that serves hospitals and clinics like Sentara, Prohealth Care, Mayo Clinic and John Hopkins medical school. • Redesigned the Exam List module, one of the most used components in the Medstreaming system, for better efficiency, scalability, and performance. The design is based on the MVVM pattern, and the implementation is done using WPF, LINQ, Entity Framework, and SQL. • Contributed in designing, developing, testing, and bug fixing of the PACS system. Besides, the integration of the PACS and EMR system in medstreaming platform. • Gained knowledge in HL7 and DICOM standards and valuable experience in performance enhancements and code refactoring. • Contributed in developing tools like the server dashboard , performance analyzer, backup engine, and Email notify utility. These tools are implemented using different technologies and concepts such as OOP, DB design, design patterns, C#, Asp.net, SignalR, Asp.net MVC, WCF, JavaScript, Html5, AngularJS, jQuery, SQL Server, Linq, Entity Framework, Windows services, DMVs, and power shell scripting. • Contributed in automating the concurrent users’ performance test on the AWS. This is implemented using coded UI test and load test. ### Software Engineer, Banking Department, Branch Automation Team @ International Turnkey Systems - ITS Jan 2011 – Jan 2014 | Cairo Governorate, Egypt ITS serves large banks, telecommunication service providers, and educational institutions. • Develop new release of the branch automation product: migrate module from JavaScript (Client side) and VB (Server side) to C#, implement services to communicate with other components. • Develop new transactions and features, and retrofit old releases, using tools and technologies like C#, SQL, SSIS, Sybase, Oracle and Crystal Reports. • Fixing external and internal bugs. • Code review for other team members. ### Web Developer Intern @ Information Technology Institute (ITI) Jan 2010 – Jan 2011 | Giza Governorate, Egypt Foundation Courses: Database Systems, Computer Network Fundamentals, Operating System Fundamentals, Software Engineering, Windows Operating System, UNIX Operating System, Data Structures and Algorithms, C programming Languages, Object Oriented Paradigm, Introduction to Web Technology. Focus Module: E-Business Concepts: E-Business Fundamentals, Web interaction Design, Internet Marketing. Database Development using Microsoft SQL Server. Core Development and SW Engineering: Object Oriented Analysis and Design - UML, C# Programming, Agile Software Development Fundamentals. Web Development: Web Server Administration - IIS, JavaScript, XML and Allied Technologies, Web Architecture, ASP.Net, XML WebService, WCF, WWF, LINQ, Windows Architecture, MS SharePoint 2010 Administration, MS SharePoint 2010 Application Integration, MS SharePoint 2010 Designer, MS SharePoint 2010 Development, MS SharePoint 2010 Workflow, MS CRM 4.0, MS BizTalk Server. Soft Skills Module (Presentations Skills, Problem Solving techniques, Interviewing Skills, Communication Skills, Time and Stress Managment, Team Building, Project Managment, Leadership). Project: Training in ITS company using VS 2010 and SQL server 2008. ## Education ### Master's degree in Computer Science San Francisco State University ### Bachelor of Science (BSc) in Systems and Biomedical Engineering Cairo University ## Contact & Social - LinkedIn: https://linkedin.com/in/sallymostafa --- Source: https://flows.cv/sallymostafa JSON Resume: https://flows.cv/sallymostafa/resume.json Last updated: 2026-04-01