# Saloni Shah > Product Manager @ Tread | ex-Expedia Location: San Francisco, California, United States Profile: https://flows.cv/salonishah Highly motivated Product Manager with 4+ years of experience building data-driven, user-centric products across travel, EdTech, and enterprise platforms. Skilled in 0→1 development, large-scale experimentation (A/B, multi-armed bandit), and cross-functional execution. Strong technical foundation in AI/ML as well as several programming languages, with a passion for turning complex product problems into intuitive, high impact experiences. ## Work Experience ### Product Manager @ Tread Jan 2025 – Present | San Francisco, California, United States ### Product Manager II - Flights @ Expedia Group Jan 2023 – Jan 2025 | San Francisco, California, United States Led product strategy and roadmap for EG's Flight Smart Shopping used by ~31M weekly travelers. • Launched AI-powered flight ranking and fare recommendation systems, boosting conversions by up to 1.28% across 15+ experiments through personalized value and increased traveler trust. • Built a 0→1 decision-support product to improve fare and flight comparison logic across web and mobile, unlocking $2.5M+ in annualized gross profit. • Drove a cross-functional team of 20+ across Engineering, Design, and Data Science. • Pioneered multi-armed bandit testing to dynamically personalize content by user segment, increasing experimentation velocity and driving $3.5M in profit margin gains. ### Product Manager l @ Expedia Group Jan 2022 – Jan 2023 | Seattle, Washington, United States Completed rotations across B2B and B2C product areas, driving impact in both traveler- and partner-facing experiences. → Flights Shopping Experience – Communications • Led strategy and development of two key enhancements to the flight confirmation email, projected to reduce support call volume and drive $5.25M in annual cost savings. • Conducted a full audit of Flights communications to identify engagement gaps and optimization opportunities. → Traveler & Partner Services Platform – Salesforce • Led migration from a legacy CRM to Salesforce Service Cloud, owning onboarding and access infrastructure for 30+ global partners. • Conducted end-to-end journey mapping and user interviews to identify self-serve tooling needs and reduce support friction. ### Undergraduate Student Researcher - Design & Intelligence Lab @ Georgia Institute of Technology Jan 2020 – Jan 2022 • Studied under Professor Ashok Goel in the Design & Intelligence Lab; Research focused on the cross section between HCI, EdTech and AI. • Researched online learning experiences and contributed to Jill Watson, a virtual teaching assistant using ML/NLP to guide student engagement and answer syllabus-related questions. ### Software Engineer Intern @ HBOMax Jan 2021 – Jan 2021 | Seattle, Washington, United States • Developed HBO’s Gates navigation system using TypeScript to optimize developer experiences and enforce access control across dynamic routes. ### Software Engineering Intern - OrangeWorks Innovation Lab @ The Home Depot Jan 2021 – Jan 2021 | Atlanta, Georgia, United States • Built a conversational AI interface using Google DialogFlow CX and NestJS for onboarding DIY users to project guides. • Spearheaded E2E development - driving product definition, prototyping and access design, and MVP delivery. ### Product Management Intern @ Expedia Group Jan 2021 – Jan 2021 | Seattle, Washington, United States • Worked on strategy and vision for digital B2B products enabling Expedia Travel Partners offerings. • Audited Help & Support ecosystem, leading product teardown to improve self-serve discoverability and reduce ticket volumes. • Delivered product recommendations to enhance activation and reduce time-to-value for small-to-medium partners. ### Data Analytics Technology Intern @ Kaizen Analytix Jan 2021 – Jan 2021 | Atlanta, Georgia, United States Select Projects: • Toyota Motors: Converted a PoC analytics algorithm into a production-ready full-stack web app to forecast sales using client behavior and historical data. Built with NestJS, PostgreSQL, and AngularJS; deployed via AWS (S3, RDS, Lambda). • Kaizen Products: Enhanced an ensemble ML algorithm with a time granularity module to improve sales projections using Python and pandas. • Kaizen Insights-as-a-Service: Led competitive analysis of BI platforms to define best practices for securely bridging internal forecasting tools with client-facing visualizations. ### Software Engineer Intern @ American Express Jan 2020 – Jan 2020 | New York, New York, United States • Developed a full-stack American Express web app enabling niche suppliers to connect with large-scale buyers through algorithm-driven recommendations. Built with ReactJS (frontend), ElasticSearch and NoSQL (backend), and Spring Boot for RESTful APIs. ### Pro-Bono Technical Consultant, Tech Lead @ Advocate Jan 2019 – Jan 2019 • Using Microsoft Flow, created a Service Support Chatbot to automate process and develop efficient communication between the client and company ### Sensei @ Code Ninjas Jan 2018 – Jan 2018 | Trumbull, Connecticut • Taught students ages 7-14 basics of coding concepts in topics including Minecraft, Application Development, JavaScript, etc. ### Instructor @ Mathnasium - The Math Learning Center Jan 2017 – Jan 2017 | Trumbull, Connecticut • Tutoring students in grades 1-12 in need of additional mathematical aid ### Engineer Intern @ Rocket Fuel Inc. Jan 2017 – Jan 2017 | Norwalk, Connecticut • Worked on the QA team at a marketing software agency, improving code quality and readability by running ESLint across the codebase. Gained hands-on experience with JavaScript and deepened understanding of the team’s development workflows. ## Education ### Bachelor's degree in Computer Science Georgia Institute of Technology ### High School Diploma Trumbull High School ## Contact & Social - LinkedIn: https://linkedin.com/in/saloni-shah-gt --- Source: https://flows.cv/salonishah JSON Resume: https://flows.cv/salonishah/resume.json Last updated: 2026-04-08