# Sam Begeman > UX Designer Helping Users & Companies Get Things Done Location: Seattle, Washington, United States Profile: https://flows.cv/sambegeman Hi! My name is Sam, and I’m a certified UX and Product Designer with over 12 years of experience, with a 2 year background of Customer Relationship Management at Apple Inc. UX/UI Skills: Sketch, Figma, Miro, Scout, Usertesting, Adobe XD and Adobe Suite Qualitative & Quantitative Research Wireframing Prototyping Competitive Analysis Task Flows User Stories, Personas, & Journeys Information Architecture Usability Testing Data Analysis & Reports Presentation & Communication UI Design Systems Currently, I am a UX Designer & Researcher for MentorMate, who is 100% contracted to Surest- United Healthcare Company for the last 3 years. During my time at IndeeBox and partnerships, I designed mobile apps released in the App Store and provided design expertise for start-ups. I know how to collaborate and communicate user-centered design with different stakeholders. As a Customer Relationship Manager at Apple, I evaluated customer pain points to build technology solutions by working cross-functionally. I facilitated Apple software workshops which resulted in a personal 97% NPS Score for Customer Workshop Satisfaction. My approach focuses on humanizing and empathizing with clients to solve complicated problems. The same principles and skills apply when designing user experiences for digital spaces. My background in Theater Production and over 5 years of Visual Merchandising experience with top brands, like Apple and Victoria’s Secret, infuses invaluable visual communication techniques I use in my UX/UI design process. These career experiences developed my eye for detail in design. UX/UI Design compliments my problem-solving and creative skills into one discipline. I am open to mentoring and networking opportunities. You can view my portfolio at sambegeman.com, and I’d love to hear from you at sambegemandesign@gmail.com. ## Work Experience ### Lead Product Designer @ Surest Jan 2022 – Present | Remote As a contractor under MentorMate, I am currently working with Surest to provide design and improve the medical insurance experience. ### Lead Designer @ MentorMate Jan 2022 – Present | Remote ### Designer @ AbleTo Inc. Jan 2022 – Jan 2022 | Remote As a contractor under MentorMate, I was thrilled to work with AbleTo to provide design support for their initiatives in mental healthcare. ### User Experience Designer @ Unknown Jan 2020 – Jan 2022 | Seattle, Washington, United States • Currently conducting UX research case study into the development stage of a new mental health weather app to bridge the relationship between stagnation & improved health • Cultivated UX research, wireframed, & validated prototype for “Diversity Equity & Inclusion" focused mentorship web app to elevate underrepresented groups into the Tech Industry with intentional layers of emotional design & accessibility compliance • Built UI design system and responsive web design for Fitted, a fitness routine building web app, meeting business requirements & user stories • Led small UX design team to develop an educational astronomy iPad app which won Honorable Mention Winner of Adobe’s Creative Jam in association with NASA, from over 150 entries; • Designed a responsive web app, Clever Word, using Figma to cleverly learn vocabulary terms & currently developing research for a mental health weather app concept ### UI/UX Designer @ Indee Box LLC Jan 2013 – Jan 2016 | San Jose, California, United States • Managed a human-centered, end-to-end design process partnering with developers & stakeholders to understand the scope, create solutions, drive UX focus in team releasing successful new apps & websites for happy clients; • Designed & owned additional roles as a product strategist, marketing, PR, and consultant on selected notable products like Tweetly with over 30,000 downloads on launch week, and Aaron Paul’s publicly acclaimed conversation app ### Business Team - Customer Relationship Management @ Apple Jan 2011 – Jan 2013 • Worked cross-functionally with Apple Services & third party vendors to create technology systems for local B2B customers • Internal operations management for a small team, responsible for scheduling, delivery, product management, sales strategy, and customer satisfaction • Program management/employee training for internal Apple Business operations • Technical support over the phone and instructional trainings ### Visual Merchandiser @ Apple Jan 2011 – Jan 2011 • Designed space utilization, planogram decision making to enhance store appeal and sales; • 95% NPS - Store Appearance ### Apple Specialist @ Apple Jan 2011 – Jan 2011 | Tampa, Florida, United States • Taught small to large groups Apple's creative software and Summer Camp for Kids; Strong interpersonal and communication skills; 97% NPS Score Customer Workshop Satisfaction; Successfully met all sales goals week over week; ### Visual Merchandising Manager @ Victoria's Secret Pink Jan 2009 – Jan 2011 | Tampa, Florida, United States • Leader of store visual merchandisers and support, planned and executed visual standards, display construction, "fill and flex" sales design to maximize sales • Created custom store's organizational system for inventory, analyzed store data for smart decision making, facilitated inventory audits, and trainings during corporate presentations. ### Visual Merchandiser @ Forever 21 Retail Jan 2007 – Jan 2009 | Tampa, Florida, United States Created appealing and eye-catching visual store elements, planogram, & inventory restocking that lead the customer through the entire store and impact sales. ## Education ### Bachelor of Arts - BA in Education University of South Florida ### Bootcamp Program in UX Design CareerFoundry ### Associate of Arts (A.A.) in Secondary Education Hillsborough College ### University of South Florida ### University of South Florida ### University of South Florida ## Contact & Social - LinkedIn: https://linkedin.com/in/sambegeman - Website: https://www.sambegeman.com --- Source: https://flows.cv/sambegeman JSON Resume: https://flows.cv/sambegeman/resume.json Last updated: 2026-02-23