# Sam Ham

> Senior Software Engineer specializing in User Interface & Experience

Location: Prosper, Texas, United States
Profile: https://flows.cv/samham

With over a decade of experience in software engineering, I specialize in mobile application development and UI design. At Upgrade, Inc., my contributions include developing a mobile onboarding flow that enhanced upsell and cross-sell opportunities and designing a dynamic mobile widget to improve user engagement. By creating a reusable mobile UI library and integrating Storybook, I helped streamline engineering workflows and ensure consistency across projects.  

My mission is to deliver innovative solutions that empower teams and drive user satisfaction. Drawing on skills honed at Lyft and Outreach.io, I excel in building user-centric tools, mentoring engineers, and fostering cross-functional collaboration. Passionate about leveraging technology to solve complex challenges, I focus on creating scalable and impactful digital experiences.

## Work Experience
### Senior Software Engineer @ Upgrade, Inc.
Jan 2023 – Jan 2026
• Architected and led the evolution of an onboarding platform, driving improved user conversion and cross-product upsell through modular UI composition and scalable state management patterns.
• Built and scaled a company-wide React component system with Storybook and visual regression testing, increasing design consistency and accelerating multi-team frontend velocity.
• Spearheaded the launch of a partner marketplace (“Retail Market”) following post-acquisition
rebranding. Delivered a frontend-first architecture with forward-compatible data contracts, enabling
rapid market launch while allowing backend services to integrate incrementally without refactoring.
• Influenced frontend architectural standards around component decoupling, accessibility compliance, and long-term maintainability.

### Senior Software Engineer @ Lyft
Jan 2021 – Jan 2023 | Greater Seattle Area
• Designed and led development of executive-facing real-time tool aggregating market performance and pricing intelligence, enabling leadership to make rapid, data-informed decisions.
• Partnered cross-functionally with Backend, Data, and Product to define frontend data contracts and visualization strategies for high-volume analytics systems.
• Architected an all-in-one leadership tool consolidating distributed metrics into a unified interface,
reducing decision friction across business units.
• Mentored interns, drove code quality standards, and elevated frontend best practices across teams.

### Senior Software Engineer @ Outreach.io
Jan 2017 – Jan 2021 | Greater Seattle Area
• Led the architectural migration of core features (calendar, editor, composer) into modular
micro-frontends with full internationalization and timezone intelligence.
• Co-led development of an organization-wide UI system and shared GraphQL (Apollo) layer,
standardizing data access patterns and improving frontend-backend collaboration.
• Architected and built onboarding UX flows to reduce Customer Success support load, directly impacting operational efficiency.
• Contributed to frontend hiring and mentorship.

### Front End Engineer @ Investopedia
Jan 2015 – Jan 2017 | Greater New York City Area
• Developed high-traffic interactive financial tools (mortgage calculators, rate tables) supporting 3M+ daily pageviews.
• Optimized ad rendering performance and resolved critical monetization-impacting issues.
• Built scalable ad templates using DoubleClick and GTM, supporting revenue growth initiatives.

### Front-End Developer @ One Rockwell
Jan 2013 – Jan 2015 | Greater New York City Area
• Delivered pixel-perfect responsive implementations for luxury fashion eCommerce platforms using
Magento Enterprise + WordPress integrations.
• Ensured cross-browser performance and premium UX quality for high-end consumer audiences.

### Software Engineer @ P-Turn Education
Jan 2012 – Jan 2013 | Seongdong-gu, Seoul, Korea
• Built 10+ educational tools and an essay revision platform from the ground up.
• Redesigned LMS data schema to improve query performance and scalability.
• Led client training and adoption initiatives.

### CTO @ Ultimatum Corp
Jan 2011 – Jan 2012 | Seocho-gu, Seoul, Korea
• Co-founded and led technical strategy for an eCommerce platform, integrating payments, SMS, and
internal ad systems.
• Owned product architecture, system customization, and early-stage growth initiatives.


## Education
### Bachelor's degree in Computer Science
University of Virginia
Jan 2006 – Jan 2011

### Study Abroad in Exchange Student
Korea University
Jan 2008 – Jan 2009


## Contact & Social
- LinkedIn: https://linkedin.com/in/sam-ham

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Source: https://flows.cv/samham
JSON Resume: https://flows.cv/samham/resume.json
Last updated: 2026-03-22