# Sam Ho

> Ex‑Head of Product, Turing ($100M -​> $300M ARR) | AI/ML Product Leader | Ex‑Google, Founder

Location: San Francisco, California, United States
Profile: https://flows.cv/samho

AI/ML product leader and former Head of Product at Turing, focused on turning breakthrough AI—LLMs, agents, and marketplaces—into business outcomes. Helped triple revenue to $300M+ and shipped production-scale agentic systems; earlier at Google, helped grow mobile from $0 to $1B. As a founder, cut CAC by 10x with profitable unit economics. Open to VP/CPO roles and selective fractional Head of Product engagements.

Turing (Head of Product): Expanded from growth to leading a 16-person org across Product, Design, and Ultra Lab—partnering with OpenAI, Anthropic, Google, and other frontier labs. Scaled an agentic vetting platform across 140+ countries, evaluating millions of candidates in 20+ languages, enabling tens of thousands of hires, and compressing time-to-hire from weeks to days. Drove SFT, RLHF, evaluation frameworks, RAG, and agentic workflows to raise capability with production reliability and safety.

Sendoso (VP Product): Delivered growth outcomes—230% platform spend growth and supported a $100M Series C—while steering core product surfaces and integrations to expand adoption and monetization.

Glassdoor (Director, ML/Search): Led ML/Search for ~50–60M monthly job seekers; >$100M annualized revenue impact with a 40% lift in monetization rate by unifying search, recommendations, NLP, and knowledge graph.

Kenshoo (Director, Data Decisioning): Scaled incrementality and experimentation across $1B+ managed media with $100M+ revenue influence, serving Nordstrom, Macy’s, Home Depot, REI, Walgreens, and others; launched audience insights and cross-channel activation.

UpOut (Founder/CEO): Raised $3.1M; scaled to $1.6M ARR; 10x CAC reduction to <$30; sub‑3‑month payback; expanded to five markets—building the growth engine end-to-end.

Earlier: At Google, helped grow mobile from $0 to $1B and launched the first mobile YouTube site/app, securing tier‑1 carrier/OEM distribution (Verizon, Vodafone, T‑Mobile, Samsung, HTC, Motorola, Nokia). At Intel, led Centrino technical marketing and early Wi‑Fi evangelism—pattern: Wi‑Fi → mobile → AI/LLMs.

Focus areas: LLM agents, search/recommendations, marketplaces, experimentation, monetization, GTM, cross-border hiring, AI reliability/safety. Open to VP/CPO roles and selective fractional Head of Product work.

## Work Experience
### Head of Product, Startup Advisor and Product Coach @ Independent Consultant
Jan 2022 – Present | San Francisco Bay Area
- Available for product and growth consulting [Open to both fractional and full-time roles]
- Available for company coaching and speakerships on AI Product, Strategy and Transformation
- Limited 1:1 PM/Founder Coaching slots available: https://mentorcruise.com/mentor/samho/
- Techstars AI mentor; advised 30+ across accelerator cohorts and mentorship programs since Aug 2022.
- Partner on product strategy and GTM motion design; strengthen growth foundations and early hiring decisions.
- Lead AI/ML advisory on agents, rapid prototyping, and prompt operations to speed concept-to-v1.
- Structure PMF discovery, roadmap, and operating cadence to improve iteration speed and signal quality.
- Share frameworks via talks and writing on AI, Product strategy and prototype-driven discovery: https://samho.substack.com/p/the-pms-guide-to-building-the-right

### Head of Product @ Turing
Jan 2023 – Jan 2025 | San Francisco, California, United States
Turing (Series E—$2.2B valuation; $225M+ total funding)

Steering an AI-native product organization that partners with frontier labs to advance LLM reasoning, coding, and STEM capabilities. At peak scale we ran 100K+ assessments/month across 20+ languages and 140+ countries, materially compressing time-to-hire and cost to serve.

- Helped power the company’s breakout—tripled revenue in 2024 and secured a 2025 Series E at a $2.2B valuation.
- Expanded scope from Head of Product, Growth/Demand (1 PM) to lead the full product organization in June 2024; 16-person org across Product, Design, and Ultra Lab; report to CEO.
- Partnered with frontier labs—OpenAI, Anthropic, Google, Apple, Amazon, Meta, xAI, et al.—with a talent marketplace operating across 140+ countries.
- Shipped Agentic Vetting Platform: LLM judges + human-in-the-loop, automated critique/calibration, and multimodal assessments—evaluated millions of candidates in 20+ languages; enabled tens of thousands of hires; reduced time-to-hire from weeks to days.
- Operated at scale—100K+ assessments/month at peak—while reducing per-assessment COGS by 95%+ and saving X00,000+ reviewer/interviewer hours annually.
- Drove AI excellence via SFT, RLHF, and robust evaluation frameworks; implemented RAG and agents to raise reasoning/coding/STEM capability and strengthen production reliability/safety.

### Vice President Of Product Management @ Sendoso
Jan 2022 – Jan 2022 | San Francisco Bay Area
Senior product executive hired to accelerate transaction growth and modernize Sendoso’s core platform. Led the product and data platform strategy to increase total sends by boosting sender frequency and expanding the base of monthly active senders.

- Led Product for Sendoso’s core experiences and data platform (Campaigns, Sending, Marketplace, Analytics, Integrations), managing an org of ~10 (8 PMs, 2 Product Analysts) to increase total sends via higher sending frequency and more active senders.
- Delivered growth outcomes: 30% YoY Q1 growth in platform spend; expanded monthly active users from 20K to 28K; contributed to 230% growth in platform spend since 2020; pacing to $70M platform spend in 2022; surpassed 3M lifetime sends.
- Shipped adoption- and performance-driving capabilities: Custom Brand Center; Gmail Integration; Email Domain enhancements driving +30% opens and +40% clicks; Address Verification reducing failed/undeliverable addresses by ~40%; and ML-driven relevance improvements across Marketplace/Sending to increase selection quality and conversion.
- Initiated foundational platform modernization: introduced a new design system and micro-frontend architecture to enable modularity, reuse, and faster iteration.
- Elevated operating rigor: standardized product briefs, onboarding documentation, and discovery practices to improve alignment, speed, and quality.
- Deepened ecosystem value by maintaining and expanding key integrations across Salesforce, HubSpot, Marketo, and leading CRM/analytics platforms to support adoption and campaign performance.

### Senior Director of Product Management - Growth @ Sendoso
Jan 2021 – Jan 2022 | San Francisco Bay Area
Senior Director of Product Management – Growth. Directed growth org (PM + eng + data) across PLG and sales-assisted funnels; promoted to VP. Outcomes detailed under VP role.

Sendoso is the world's first Sending Platform (SP). Our fully integrated solution solves sourcing, physical warehouse storage, inventory tracking, and ROI attribution problems so that businesses can send anything and personalize at scale. Our customers see increased conversion rates, revenue, retention, and ROI. Sending is hard. Sendoso is easy.

### Director of Product Management - ML/AI @ Glassdoor
Jan 2019 – Jan 2021 | San Francisco Bay Area
Directed Glassdoor’s ML/search product portfolio serving ~50–60M monthly job seekers, owning strategy, portfolio governance, and cross-org execution. Balanced consumer experience with B2B monetization to drive a 40% YoY lift in monetization rate and nine-figure annualized revenue impact.

- Directed the ML/search portfolio for a 50+ person org (3 PMs; ML, DS, Eng), integrating Knowledge Graph, NLP, Recommendations, and Search Platform into a cohesive strategy serving ~50–60M monthly job seekers (public third‑party estimates).
- Owned portfolio prioritization and governance across consumer and B2B monetization outcomes; drove a 40% YoY lift in monetization rate and nine-figure annualized revenue impact while preserving user relevance.
- Shipped high-leverage initiatives: Inferred Job Title v3 and multi-stage ranking increased Apply Start conversions by +5% overall and +20% in monetized experiences; expanded international monetization and coverage.
- Scaled content understanding: launched Employer FAQ automation (3.5M answers across 300K+ employers) to extend long-tail coverage and organic engagement.
- Strengthened marketplace health: normalized entities and attributes to reduce zero/low-result pages and improve matching quality across markets.
- Orchestrated cross-org platform migration to Indeed’s Search API across 20+ partner teams; coordinated roadmap alignment, phased rollouts, and rapid issue resolution.
- Elevated operating cadence: instituted continuous customer discovery, rigorous instrumentation, and a high-velocity experimentation program (dozens concurrent; hundreds overall), improving speed-to-learning and reliability standards.

### Director of Product Growth @ Kenshoo
Jan 2017 – Jan 2019 | San Francisco Bay Area
Director of Product Growth, Kenshoo — scaled AI/ML-driven data decisioning and experimentation for enterprise marketers, unifying causal measurement with audience and social activation.

- Built and launched Impact Navigator to quantify incrementality at scale (brand vs. non-brand, channel, geography), including privacy-safe online-to-in-store measurement; uncovered up to 5x variance vs. last-click, enabling budget reallocation and ROAS lift.
- Helped scale the platform to $1B+ in managed media spend and $100M+ in revenue influence; set product strategy across Decisioning, Social, Native, and Audience.
- Drove strategic partnerships and integrations with Google, Facebook/Meta, Pinterest, Microsoft, and Yahoo/Oath; served as early launch partner to scale Instagram Stories for enterprise advertisers.
- Introduced Audience Manager for cross-channel audience ingestion, analysis, and rebuild across Google and Facebook/Instagram, improving targeting efficiency and reuse.
- Orchestrated cross-functional GTM with sales, CS, and marketing; embedded KPI frameworks and experimentation into roadmaps based on direct enterprise user research with Nordstrom, Home Depot, Macy’s, REI, Walgreens, Lowe’s, Stitch Fix, and leading agencies.
- Led a cross-functional product pod with PM, DS, Eng, and UX in a matrixed model; partnered closely with sales and CS to drive adoption and retention.

### CEO (Co-Founder) @ UpOut
Jan 2015 – Jan 2016
CEO & Co‑Founder of UpOut, a consumer subscription recommendations platform for live events. Led the post‑pivot scale to $1.6M ARR with >90% recurring revenue and durable unit economics, leveraging ML‑driven recommendations to improve discovery and conversion.

- Scaled to $1.6M ARR post‑pivot with >90% subscription revenue; achieved 10x CAC reduction to <$30 and sub‑3‑month payback with durable unit economics.
- Built the end‑to‑end growth system (paid social, partnerships, content/SEO, lifecycle email) with continuous A/B testing that drove recurring 20–30% lifts in acquisition and activation.
- Implemented ML‑driven event recommendations and personalization across feed and lifecycle email to increase relevance and conversion.
- Expanded to five markets and brokered strategic partnerships (e.g., Live Nation) for supply and distribution.
- Recruited and led an on‑site organization with heads of Sales, Growth, Customer Success, Engineering, and Operations; built growth marketing, sales, and support functions from the ground up.
- Priced at $20/month with ~6‑month average customer lifetime (~$120 LTV), maintaining performance across SF, LA, Chicago, NYC, and DC.

### Chief Product Officer @ UpOut
Jan 2012 – Jan 2015
Responsibilities and impact consolidated under CEO role for this period.

### Founder and CEO @ People Match
Jan 2011 – Jan 2012 | San Francisco, CA
- Incubated out of the Founder Labs program; bootstrapped solo after winning the program’s final presentation award to prototype a recommendations engine for attendee matchmaking at conferences.
- Discontinued after initial validation to cofound UpOut.

### Lead Sales Engineer, Android/Mobile Strategic Partnerships @ Google and YouTube
Jan 2005 – Jan 2011
- Helped grow Google’s mobile business from $0 to $1B annualized revenue by securing tier‑1 carrier and OEM distribution (Verizon, Vodafone, T‑Mobile, Samsung, HTC, Motorola, Nokia) across Android licensing, search distribution, and revenue‑share agreements.
- Launched the first mobile YouTube site and app; defined product/feature specs and secured default placements that drove adoption and monetization; enabled operator syndication and YouTube API integrations.
- Led multi‑region go‑to‑market across North America, EMEA, and APAC; built deal models and analysis frameworks used across partnerships.
- Drove Android Direct‑to‑Consumer programs with Verizon and T‑Mobile to accelerate adoption and monetization across search, apps, and distribution.

### Metrics Analyst and Consultant @ Google and YouTube
Jan 2008 – Jan 2009
- Advised top-tier Tech & Telecom advertisers (Apple, Dell, Intel, Verizon, AT&T, T‑Mobile, Sprint, Palm) on search and analytics strategy across a $500M+ vertical, driving multi‑million dollar incremental AdWords investment through Google Analytics–led measurement optimization.
- Delivered executive‑level deep‑dive business reviews that unlocked incremental budget by improving attribution, conversion tracking, and funnel diagnostics; scaled adoption of product‑launch window analysis and online‑to‑offline sales measurement.
- Built and evangelized repeatable analysis playbooks and training that increased measurement maturity across client portfolios; partnered with Sales and Product to align go‑to‑market and analytics roadmaps.

### Technical Marketing Engineer @ Intel Corporation
Jan 2002 – Jan 2005
- Led technical marketing workstreams for Intel’s flagship, multi-billion-dollar Centrino platform launch, spanning executive demos, proof-of-concepts, solution collateral, and conference-stage evangelism; advanced Wi‑Fi attach and mobile computing adoption with clear positioning and competitive differentiation.
- Orchestrated GTM with Product, Sales, PR/Comms, and OEM Alliances; partnered with Dell, IBM, Cisco, Siemens, Asus, and HP to align roadmaps, produce partner-ready assets, and support channel and field enablement across regions.
- Translated product specifications into customer value—developed reference architectures, performance/benefit benchmarks, and sales play content for the global field, reinforcing category leadership in wireless networking and mobile computing.
- Rotational Engineering Program graduate (Product Marketing, Chipset Architecture, Competitive Strategy), building a cross-functional foundation for technical product marketing and competitive intelligence.

### Design Engineer/ Chipset Architecture @ Intel Corporation
Jan 2000 – Jan 2002
- Built Verilog- and Perl-based tooling to run chipset simulations and optimize performance/timing.
- Developed RC delay analysis and automated buffer insertion workflows to accelerate timing closure.
- Delivered C-spec–based chipset simulation models used for pre-silicon validation.

### Full Stack Engineer @ Smarttogether.org (non-profit)
Jan 1999 – Jan 1999
- Led full-stack development of a LAMP-based tutoring platform while a full-time student, implementing PHP/MySQL features on Apache/Linux to enable scalable student–tutor workflows.

### Database Programmer @ Center for Research Inc.
Jan 1998 – Jan 1998
- Designed and implemented MS SQL Server databases for research grant and proposal tracking, including data modeling, T‑SQL stored procedures, and indexing for performance.
- Migrated legacy MS Access tools to SQL Server, improving data integrity, reporting speed, and reliability for a cross-functional administrative user base.
- Delivered as a paid student role.

### Systems/Network Administrator (IT Ninja) @ Remote Sensing Lab
Jan 1997 – Jan 1997
- Drove cross-platform consolidation to Red Hat Linux, cutting licensing spend and creating a standardized, supportable environment.
- Administered Linux/Unix/Windows NT systems and Sun hardware; configured TCP/IP networking, DNS/DHCP, NIS/LDAP, Apache/Sendmail.
- Established backups and recovery procedures, baseline monitoring, and patch management; owned vendor/hardware purchasing.

Keywords: Red Hat Linux, Solaris, Windows NT, Sun, TCP/IP, DNS, DHCP, NIS, LDAP, Apache, Sendmail, Bash/shell scripting, backups, DR, monitoring.


## Education
### Master's Certificate in Statistics and Machine Learning
Stanford University

### Master's Certificate in Management Science and Engineering
Stanford University

### Certification in Advanced Project Management
Stanford University

### B.S. in Computer Engineering
The University of Kansas

### Parkway Central High School


## Contact & Social
- LinkedIn: https://linkedin.com/in/samho
- Website: http://www.quora.com/Sam-Ho/answers

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Source: https://flows.cv/samho
JSON Resume: https://flows.cv/samho/resume.json
Last updated: 2026-04-05