Led end-to-end design of mobile and web experiences used by 10M+ members. Operated as a cross-functional product owner—partnering with Product, Engineering, Risk, and SMEs to validate ideas early, ship quickly, and iterate based on data. Focused on simplifying complex customer journeys and improving key performance metrics.

Played a central role in shaping cross-product experience strategy across enterprise workflows.

Private clients across software and automotive industries.

Developed design system libraries and delivered web assets.

As the SERVE Director I guarantee the organizations success by scheduling, organizing, budgeting and overseeing the coordinators of SCAD SERV.